Dining Room Supervisor

Shannex Incorporated; Bedford; Sur place; CAD 38 000 - 47 000; Plein temps

Avantages offerts par ce poste

Free parking

WorkPerks discounts

Centre of Excellence training

Education and development

Recognition for service

Résumé du poste

Shannex Incorporated in Bedford, Nova Scotia is seeking a Dining Room Supervisor to lead dining services for residents, coordinate daily staff activities, and ensure professional service. You will schedule and train team, manage dietary needs and assist with catering for events while upholding safety, sanitation, and regulatory standards.

The role emphasizes teamwork, continuous improvement, and delivering high-quality resident experiences in a respectful, caring environment.

Qualifications

• Supervisory experience in hospitality or health care foodservice.
• Knowledge of food safety practices and meal service etiquette.
• Ability to supervise staff and manage resources.

Responsabilités

• Coordinate dining room staff activities to ensure professional service to residents.
• Outline work assignments and supervise, direct and evaluate the team.
• Orient and train new staff on department standards; assist with scheduling.
• Assist with catering for internal and external events and proper billing.
• Maintain safety and sanitation in dining areas and ensure policy compliance.

Connaissances

Supervisory experience

Resource management

Communication

Food safety knowledge

Team leadership

Formation

High school diploma or GED

Outils

POS software

Computer programs

Description du poste

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Dining Room Supervisor to join our Parkland West Bedford team based in Bedford, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Providing leadership in the coordination of dining room staff activities to ensure professional service delivery to residents daily and for special events
• Outlines work assignments
• Supervises, directs, and evaluates the work of the team
• Ensures new team members are orientated and trained on all departmental standards
• Assists with resource management, such as recruitment, orientation, training, and coaching
• Performing all duties of the Server position
• Supporting the development of a quality culture by having a continuous quality improvement philosophy
• Assisting in the provision of catering services for internal and external events and special functions
• Coordinates all meal/beverage charges and proper billing
• Organizes and maintains the process for client menus, diet slips and count sheets.
• Assists with inventory counts monthly
• Assists in the process to track and submit records of resident additional food services charges when required
• Inspects the dining room, serveries and stewarding area to ensure all assigned duties from the previous day have been completed
• Ensure procedures are followed when alcohol is served if applicable
• Working with the food services team to promote communication and compliance to policies, procedures and applicable legislation.
• Develops and maintains effective relationships with residents and their families to determine individual needs, resolve issues or concerns, and evaluate resident satisfaction
• Maintaining safety and sanitation in the dining areas to meet legislative / organizational standards

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Proof of Basic Food Safety Training or Food Handler's certificate is required
• Proof of valid Right to Serve Certification is required
• Minimum 2 years' experience in the food & beverage service industry
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
• Previous supervisory experience in hospitality or health care foodservice
• Experience in preparation of work schedules considered an asset
• Experience using POS software and other essential computer programs considered an asset
• Previous experience working with the elderly in long-term care or a seniors independent living environment an asset
• Extensive knowledge of food safety practices
• Extensive knowledge of food preparation and quality standards
• Knowledge of meal service and etiquette standards
• Ability to effectively supervise others
• Ability to understand resource allocation (including staffing, supplies)
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care