Digital Transformation Specialist

Technitask; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A leading IT management company is seeking an expert to implement a design framework for their Digitization as a Service program. The role requires strong analytical and customer service skills, along with mandatory certifications in enterprise content management and change management. This contract position offers a hybrid work setting, allowing for flexible participation while contributing to significant transformations in document management.

Qualifications

• Mandatory certifications required.
• Strong experience in M365 capabilities.
• Proficient in executing information management practices.

Responsibilities

• Implement the design framework for the Digitization as a Service program.
• Convert paper-based documents into a digital format.

Skills

Analytical Skills

Customer Service Skills

Document Digitization

Education

University or college graduate in computer science, information management, business or related discipline

Tools

M365 (Power Automate, Power Apps, SharePoint)

Job description

Why Technitask

Technitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of SAP functional consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.

• We bring SAP technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.

• We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.

• We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering SAP solutions.

What you’ll do

• This position will implement the design framework for the Digitization as a Service program (DaaS). Adhering to document management principles, this program aims to convert the Region’s paper-based documents into a digital or electronic format.

What you'll need

Mandatory Certifications

• Enterprise Content Manager Practitioner or higher certification (AIIM) (Certificate required)

• Lean Six Sigma (Green Belt or higher) (Certificate required)

• Change Management Certificate from PROSCI (Certificate required).

Nice-to-Have Certifications

• Certified Information Professional

• Certified Business Analyst Professional

• Electronic Records Management Practitioner or higher certification (AIIM)

Required Experience

• Proficient in M365 capabilities including, but not limited to Power Automate, Power Apps, SharePoint

• Strong analytical skills

• Strong customer service skills

• Proficient in executing information management practices and principles specific to document digitization

• University of college graduate in computer science, information management, business or related discipline (Certificates required)

• Member in good standing of Association of Intelligent Management

Who you are

• Problem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.

• Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward.

• Team player: You effectively partner with others to get things done.

• Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.

• Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.

Additional information

• Contract role

• Duration: 1 year

• Hybrid - 2 days in-office

• Background check required

Our belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.