Digital Transformation Specialist

Aliant Resources; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading organization is seeking a Digital Transformation Specialist to oversee the digitization of physical documents for the Region of Peel. This full-time hybrid role involves developing processes to ensure efficient and eco-friendly document management, supporting sustainability goals while enhancing operational efficiencies.

Qualifications

• Strong written and verbal communication skills are essential.
• Proficiency in Microsoft 365 tools like Power Automate and SharePoint required.
• Demonstrated strong analytical skills necessary for task execution.

Responsibilities

• Developing a digitization intake process and tracking mechanism.
• Coordinating large volume digitization batches for the Region of Peel.
• Managing internal and external vendor relationships for digitization services.

Skills

Strong communication (written and verbal)

Proficient in M365 capabilities

Strong analytical skills

Executing information management practices

Education

University or college degree in computer science, information management, business or related discipline

Membership in AIIM

Job description

Job Title : Digital Transformation Specialist

Location : Mississauga or Brampton, Ontario

Client : The Region of Peel (municipal government)

Salary : $53.80 per hour

Employment Type : Hybrid (minimum 2 days on-site), Full-time Contract (35 hours per week, 7 hours per day)

Duration : Contract August 18, 2025 to August 14, 2026 (with potential for up to 12 months extension)

Travel Requirements : Travel between various Region of Peel locations may be required

Consider Your Next Contract with Aliant Resources and The Region of Peel, in the Greater Toronto Area.

About Us : Aliant Resources is a dedicated provider of IT staffing services, committed to promoting diversity, equity, inclusion, belonging, anti-racism, and accessibility in all facets of our operations. We invite you to join our team!

Work Scope & Objective of Assignment : This work involves developing a :

1. Intake process including, but not limited to :

a. intake form;

b. service tracking mechanism;

2. Developing the process and procedures for small and medium volume batches to be digitized.

3. Developing and coordinating large volume batches to be digitized.

Background : Digitization-as-a-Service (DaaS) is the process of converting the Region’s physical (paper based) documents into a digital or electronic format with adherence to core document management principles of security, accessibility, integrity and reliability. This service aims to reduce the Region’s carbon footprint, address operational inefficiencies and reduce compliance risks.

DaaS aims to be a centralized program, allowing for Regional employees to leverage a scan-on-demand service in efforts of reducing costs, time and effort. It is a foundational component to Digital Transformation.

a) Program Structure : Establish a dedicated program office to oversee the DaaS program.

The DaaS program will :

• provide professional digitization services that meet the unique needs of each line of business while supporting the Region’s green initiatives.
• establish a standardized approach to digitization that ensures consistency, quality, and environmental sustainability across the organization.
• serve as a governance body that manages both internal digitization resources and external vendor relationships, emphasizing eco-friendly practices.
• act as a change management facilitator, ensuring seamless adoption of digital-first practices and reducing reliance on paperbased records
• contribute to the Region’s sustainability goals by reducing physical storage needs and supporting a paperless future.

DaaS integrates a multi-tiered service model to meet the diverse needs of Regional departments :

• Do it yourself (DIY) Digitization : For small-batch digitization needs using MFDs.
• Internal Processing : Utilizing the Print & Copy Centre and Inactive Records Centre (IRC) for moderate volumes.

b) Process and Workflows Intake : DaaS employs a single unified intake process managed through a web-based interface on the Content Intelligence website. An online form will collect data such as the cost centre, scope, and volume of content for digitization. The digitization process requires approval from the requesting department’s line of business manager or Director and should be endorsed by IPRB (IT Project Review Board).

Deliverables : The implementation plan is broken up into three stages :

Stage 1 : Establish Foundations of the Program

• Initiate RFP for scanning of a Regional program’s content
• Implement the design of a dedicated program office to oversee the DaaS program
• Develop and implement intake process
• Develop and implement quality control processes
• Establish a cost structure with Finance

Stage 2 : Initiate Small and Medium Digitization Services

• Establish Service Level Agreements with internal partners
• Develop processes for internal partners
• Develop DIY process for Multi-Function Devices (MFDs)

Stage 3 : Full-scale Deployment of Digitization Services to All Departments

• Finalize procurement process for external scanning vendors
• Full-scale deployment of digitization services to all requesting departments
• Refine workflows and service delivery
• Implement centralized reporting and monitoring systems for ongoing service improvement, incorporating lessons learned into a sustainable operational model

The deliverables include but are not limited to : Documented procedures and processes, development of SharePoint communication site, configuration of MFDs to SharePoint repository, development of various products from the service request intake to solution delivery.

Qualifications and Experience :

Skills & Knowledge :

• Strong communication (written and verbal) skills.
• Proficient in M365 capabilities including but not limited to Power Automate, Power Apps, SharePoint.
• Strong analytical skills.
• Proficient in executing information management practices and principles specific to document digitization.
• University or college graduate in computer science, information management, business or related discipline (degree / diploma / certificates required)
• Member in good standing of Association of Intelligent Management (AIIM)

Demonstrable proof includes the following :

1. Membership card or screen print of active AIIM membership.

2.Evidence to support the-proposed candidate has taken courses with AIIM.

3.Coaching or mentoring relationships in the subject of intelligent information management.

4.Volunteer work affiliated with the association.

5.Literate submissions or speaking engagements with AIIM or in the subject of intelligent information management.

Note - Member in good standing of AIIM is mandatory.

Mandatory Certifications :

• Enterprise Content Manager Practitioner or higher certification (AIIM) (certificate required)
• Lean Six Sigma (Green Belt or higher) (certificate required)
• Change Management Certificate from PROSCI (certificate required)

Proof of certifications must be submitted.

Nice to have Skills & Knowledge :

• Managing projects.

Nice to have Certifications :

• Certified Information Professional
• Certified Business Analyst Professional
• Electronic Records Management Practitioner or higher certification (AIIM)

Hybrid Work Model : The Region of Peel supports a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected. This arrangement allows for a blend of in-person and hybrid work that adapts to support both organizational priorities and flexibility, and is subject to change over time.

Accessibility Statement : Aliant Resources is dedicated to making our recruitment process accessible to everyone with or without a disability. We adhere to workplace accessibility standards to ensure that individuals with disabilities can fully participate in employment opportunities. We understand the importance of identifying and removing barriers, and we strive to provide an inclusive experience for all candidates.

Workplace Accommodations : We offer workplace accommodations throughout the recruitment process and all aspects of employment consistent with the requirements of the AODA and OHRC.

If you require workplace accommodations due to a disability, injury, illness, or any other condition that may affect your ability to apply online or perform essential job functions, please reach out to us at [emailprotected] . Your request will be answered, and we will work with you to provide appropriate workplace accommodations as required.

How to Apply :

• You must apply online here
• Your resume should not exceed four (4) pages, in Microsoft Word or PDF format only.

Note for all Applicants :

• We thank all applicants for their interest, but advise that only those selected for further consideration will be contacted.
• Qualified applicants may be considered for other comparable positions.
• Please prepare your application in accordance with the qualifications posted in this job advertisement.

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