Digital Transformation Business Analyst — Flexible Hours

Konrad; Toronto; Hybrid; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Retirement Planning

Parental Leave Program

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Socials, Outings & Retreats

Culture of Learning & Development

Job summary

Konrad, a next-generation digital consultancy in Toronto, seeks an Associate, Digital to support business analysis across client engagements. You’ll translate complex problems into clear requirements, map processes, and document user stories under mentorship.

You will gain exposure to digital product development, transformation, UX/CX, and broader consulting skills while collaborating with senior analysts, engineers, product managers, and stakeholders.

Qualifications

• 1+ years of experience in a business analyst, systems analyst, or strategy-focused role.
• Experience with requirements gathering methodologies (e.g., Agile, Scrum, or similar).
• Experience with project management and collaboration tools (e.g., Jira, Confluence, Asana).
• Foundational understanding of digital product lifecycles and business analysis best practices.
• Experience facilitating workshops and managing stakeholder expectations.
• Strong analytical and problem-solving skills with attention to detail
• Clear written and verbal communication skills
• Ability to work collaboratively in cross-functional and consulting-style environments.
• Interest in learning about industry-specific trends, data governance, and strategic planning.

Responsibilities

• Support client and internal teams in understanding complex business problems and translating them into clear functional requirements
• Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members
• Facilitate stakeholder workshops and interviews to gather and document business needs
• Assist in creating documentation, including user stories, process flows, and business requirements documents
• Collaborate with product managers and engineers to ensure technical solutions align with business goals
• Communicate findings clearly through reports, presentations, and process maps
• Proactively identify opportunities to improve project workflows and requirement gathering methodologies

Skills

Business analysis

Agile methodologies

Requirements gathering

Stakeholder interviews

Cross-functional collaboration

Analytical thinking

Communication skills

Problem solving

Tools

Jira

Confluence

Asana

Job description

Konrad, a next-generation digital consultancy in Toronto, seeks an Associate, Digital to support business analysis across client engagements. You’ll translate complex problems into clear requirements, map processes, and document user stories under mentorship.

You will gain exposure to digital product development, transformation, UX/CX, and broader consulting skills while collaborating with senior analysts, engineers, product managers, and stakeholders.