Digital Sales Commercial Lines Insurance Broker (Hamilton)

Morison Insurance Brokers Inc.; Hamilton; On-site; CAD 50,000 - 80,000; Full time

Benefits offered by this job

4 weeks vacation

RRSP matching program

Group Benefits Plan (health, dental, vision coverage)

Employee Assistance Program

Job summary

Morison Insurance Brokers Inc. is looking for a Digital Sales Insurance Broker in Hamilton, Ontario. This full-time role focuses on selling commercial insurance products to clients through digital channels. Responsibilities include responding to leads, providing expert advice, and meeting sales performance targets. Required qualifications include a RIBO license, strong communication skills, and experience in customer service or sales. Attractive benefits include a competitive salary with performance growth, RRSP matching, and 4 weeks vacation.

Qualifications

• Must hold a valid RIBO license.
• Strong in customer-facing conversations with good communication skills.
• Adept in managing multiple priorities in a fast-paced environment.

Responsibilities

• Sell commercial insurance products to warm leads.
• Manage and track opportunities through the lead management system.
• Provide expert advice and outstanding customer service.

Skills

Communication skills

Customer service experience

Sales experience

Collaborative mindset

Education

RIBO license

Industry designations (CAIB, CIP)

Tools

CRM systems

Job description

Digital Sales Commercial Lines Insurance Broker

Location: Hamilton, Ontario
Department: Digital Sales
Employment Type: Full-Time, In-Office

About Morison Insurance

We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into five locations with 100+ team members across Southern Ontario. We're guided by five core values: Go Beyond, Evolve, Own It, Our Promise, and Unified.

Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.

About This Role

As a Digital Sales Insurance Broker, you’ll be responsible for selling commercial insurance products to warm leads provided by Morison Insurance. This role is all about connecting with prospective clients through digital channels, understanding their insurance needs, and offering tailored solutions with professionalism and care. If you're a results-driven individual who excels in a digital environment and enjoys helping people protect what matters most, this is the role for you.

What You'll Do

• Respond promptly and professionally to all incoming personal insurance leads
• Use our lead management system to manage and track opportunities
• Provide potential clients with expert advice and outstanding customer service
• Match client needs with the best insurance solutions available
• Follow established sales procedures and meet sales performance targetsAdhere to in-house underwriting guidelines and industry compliance standards
• Accurately document all conversations and correspondence with clients and insurers
• Collaborate with teammates to continuously improve the sales process and client experience

What We're Looking For

• RIBO license
• Strong communication skills with confidence in customer-facing conversations
• Previous customer service or sales experience
• Enjoys talking to people and building relationships
• Ability to manage multiple priorities in a fast-paced environment
• Valid G-class driver's license
• Collaborative mindset with enthusiasm for teamwork
• Industry designations (CAIB, CIP) are a plus
• Experience with CRM systems or lead management platforms is an asset

Work Environment & Schedule

• In-office
• Monday-Friday schedule (8:30am-4:30pm) with early Friday closures during long weekends (May-October)
• Collaborative in-person team environment

Comprehensive Benefits

• Competitive salary with performance-based growth opportunities
• RRSP matching program- 7.5% match
• Group Benefits Plan (health, dental, vision coverage)
• Employee Assistance Program for personal and professional support
• 4 weeks vacation
• Paid personal days and extended Christmas break

Professional Development

• Continuing education opportunities and certification support
• Modern technology and collaborative workspaces
• Clear advancement pathways within our expanding organization

Unique Perks

• Full commission on personal home and auto policies
• Regular team social events and company celebrations
• Work with cutting-edge insurance technology and diverse market access

Equal Opportunity & Accessibility

Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us at [e-mail] or inform your interviewer during the selection process.

We appreciate all applications and will contact candidates selected for interviews directly.