Personal Lines Insurance Broker (St Catharines)

Morison Insurance Brokers Inc.; St. Catharines; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

7.5% RRSP matching

Group benefits plan

Fitness benefit

Employee Assistance Program

4 weeks vacation

Paid personal days

Extended Christmas break

Commission on personal home & auto

Team social events

Modern tech & collaborative spaces

Job summary

Morison Insurance Brokers Inc. is seeking a Personal Lines Broker/Account Manager in St. Catharines, Ontario. You will advise clients on policy options, build lasting relationships, and ensure exceptional service throughout the client journey.

Responsibilities include growing the book of business, handling service calls, and maintaining meticulous records while leveraging industry knowledge and insurance portals to optimize client outcomes.

Qualifications

• 3+ years Personal Lines experience
• Knowledge of underwriting rules across multiple insurers
• Excellent communication and organization
• French language skills a plus

Responsibilities

• Develop and maintain solid client relationships
• Assist building the book of business through new sales
• Handle incoming customer service calls
• Retain clear and concise documentation and records
• Expand insurance industry knowledge continuously

Skills

Client relationship management

Communication skills

Retention goals

Positive attitude

Organizational skills

French language (asset)

Sales growth

Education

RIBO license

CAIB or CIP (asset)

Tools

Compu-Quote

Epic

Job description

Personal Lines Insurance Broker

Location: St. Catharines, Ontario

Department: Personal Lines

Employment Type: Full-Time, In-Office

About Morison Insurance

We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into multiple locations with 100+ team members across Southern Ontario. We're guided by five core values: Go Beyond, Evolve, Own It, Our Promise, and Unified.

Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.

About This Role

As a Personal Lines Broker/Account Manager at Morison Insurance, you will be a trusted advisor our clients rely on to protect what matters most. You'll build lasting relationships by providing personalized insurance solutions, guiding clients through policy options, and ensuring they receive exceptional service at every step.

What You'll Do

• Develop and maintain solid client relationships
• Assist building the book of business through new sales
• Handle incoming customer service calls
• Retain clear and concise documentation and records
• Ongoing commitment to expand your insurance industry knowledge

What We're Looking For

• Minimum 3 years Personal Lines’ experience
• RIBO license required, other industry designations such as CAIB or CIP would be an asset
• Solid work experience on Compu-Quote and various insurance company portals
• Experience with Epic would be an asset
• Solid understanding of various insurance companies and their underwriting rules
• Excellent communication skills
• Perseverance to meet retention goals
• A positive and keen attitude to meet our customers’ needs
• Strong organizational skills
• French speaking would be an asset

Work Environment & Schedule

• In-office
• Monday-Friday schedule (8:30am-4:30pm)
• Early Friday closures during long weekends (May-October)
• Collaborative in-person team environment

Comprehensive Benefits

• Competitive salary with performance-based growth opportunities
• 7.5% RRSP matching program
• Group Benefits Plan (health, dental, vision coverage)
• Fitness Benefit
• Employee Assistance Program for personal and professional support
• 4 weeks vacation
• Paid personal days and extended Christmas break
  

Professional Development

• Continuing education opportunities and certification support
• Modern technology and collaborative workspaces
• Clear advancement pathways within our expanding organization

Unique Perks

• Full commission on personal home and auto policies
• Regular team social events and company celebrations
• Work with cutting-edge insurance technology and diverse market access

Equal Opportunity & Accessibility

Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us at [e-mail] or inform your interviewer during the selection process.

We appreciate all applications and will contact candidates selected for interviews directly.