Digital Project Manager

Lemieux Bédard; Sherbrooke; Hybrid; CAD 80,000 - 105,000; Full time

Benefits offered by this job

Group insurance (employer-paid)

Hybrid 37.5-hour week

Generous vacation and work-life days

Summer schedule Fridays off

Professional development & happiness

Job summary

Lemieux Bédard in Sherbrooke is seeking a Digital Project Manager who coordinates across departments and the programming team to plan projects, ensure prelaunch quality, and support client services in defining needs.

You will manage deadlines, quality control, and relationships with clients and suppliers while applying PM best practices and accessibility standards. This hybrid role offers a dynamic, collaborative environment with opportunities to grow.

Qualifications

• At least 5 years of digital project management experience.
• Bachelor's degree in administration, PM or related field.
• Intermediate to advanced English for client and supplier comms.
• Proficient with PM methodologies and tools.

Responsibilities

• Coordinate cross-functional stakeholders and programming team.
• Draft project plans including budget, timelines and resources.
• Develop overall project plans and detailed client-specific plans.
• Set production deadlines and assign tasks to teams.
• Communicate with clients and manage change requests and approvals.
• Assess risks and manage budget adherence.
• Ensure deliverables meet quality and accessibility standards.
• Maintain brand consistency across projects.

Skills

Highly organized

Ability to meet tight deadlines

Attention to detail

Information structuring

Digital project management

UX/SEO awareness

Quality control

Questioning and clarification

Curiosity and adaptability

Education

Bachelor's degree in administration or project management

Tools

Project management software

Job description

Live the LB difference!

The Digital Project Manager is responsible for maintaining active communication with various departments and the programming team. They plan and coordinate the progress of projects, ensure prelaunch quality control, and support the Client Services team in defining client needs and priority management.

Skills

• Excellent sense of organization and ability to manage priorities
• Ability to work with very tight deadlines, driven by results
• Organized, thorough and keen attention to detail
• Ability to logically structure and summarize information
• Remarkable knowledge of the project management, web-based solutions, search engine optimization (SEO), user experience (UX), marketing, social networks
• Excellent eye for quality control in a variety of formats
• Ability to clearly define questions and clarify thoughts
• Keen attention to detail and outstanding organizational skills
• Eager to explore and master new digital tools, driven by curiosity and resilience in fast-changing contexts

Requirements

• Extensive experience in digital project management and quality control (a minimum of 5 years of experience)
• Bachelor's degree in administration, project management or another relevant field
• Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis
• Fluent with project management methodology and tools
• Possess knowledge of the following:
  • Compatibility between browsers and platforms
  • Responsive design
  • Posting and social media characteristics, best practices and guidelines
  • Design mock-ups and site architecture
  • Accessibility standards (AODA/ADA/WCAG)
• Basic knowledge of HTML, web related technologies and lingo is an asset
• Experience managing digital projects for pharmaceutical or healthcare clients is an asset

Main responsibilities

Project management

• Contribute to project management with cross-functional internal and external stakeholders
• Analyze needs, carry out evaluations and draft project plan (budget, timelines, resources)
• Establish an overall project plan and develop more detailed plans according to client needs
• Create and follow production deadlines and assign tasks to the creation and production teams
• Engage in assigned tasks and manage the workload using project management software
• Communicate with clients and handle follow-ups, manage change requests, approvals, checks and quality control
• Assess and manage the risks, repercussions, assumptions and limitations of proposed solutions
• Ensure the quality of deliverables under their responsibility, keep content updated, add or obtain content from partners
• Ensure compliance with deadlines and budgets
• Participate in strategic project planning
• Manage the closure of projects and budgets

Quality control

• Develop the structure and content for different test scenarios
• Write test cases and scripts
• Oversee the quality control of digital projects with respect to design as well as operational and content aspects
• Establish and maintain relationships with internal and external development teams and define the terms and conditions for external technical/operational tests (clients)
• Identify potential issues during the planning of a digital project that could impact accessibility, the final user experience, potential glitches or obstacles during the development process, etc.
• Oversee the validation test process from the first version developed (alpha/beta), including coordination with re-reading, content, strategy and creation
• Maintain brand standards (technical aspects, accessibility, user-friendliness, content) and ensure the internal cohesiveness of the project and of all projects under a specific brand
• Handle troubleshooting and investigate errors, potential problems and glitches that could arise during a project's digital quality control step
• Clearly communicate questions and corrections to the appropriate stakeholder who may not have any experience in digital projects

For the Lemieux-being of our employees

• Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 120+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being