Digital Media Specialist

Infrastructure Ontario; Toronto; On-site; CAD 101,000 - 117,000; Full time

Benefits offered by this job

Defined Contribution Pension Plan

Health & dental coverage

Parental leave top-up

Healthcare Spending Account

Professional development

Job summary

Infrastructure Ontario is seeking a Digital Media Specialist to create high-quality digital and creative products across internal and external channels. You will manage end-to-end delivery from concept to post-production while applying IO’s brand standards, UX/UI, accessibility, and French language requirements.

You will develop assets for websites, social media, campaigns, and print materials, and maintain content within CMS and design systems.

Qualifications

• Experience producing and managing content across digital disciplines.
• Strong understanding of UX and accessibility best practices.

Responsibilities

• Design high-quality visual assets for digital channels.
• Develop multimedia content including video and photography.
• Collaborate with stakeholders to translate objectives into digital assets.
• Maintain website/intranet content and ensure brand consistency.
• Support digital campaigns with assets and performance monitoring.
• Manage and organize digital asset library in CMS.
• Coordinate external vendors as needed.
• Identify opportunities to improve communication and UX.

Skills

Graphic design

Multimedia production

UX/UI understanding

Project management

Stakeholder management

CMS/digital publishing

Education

Diploma/degree in Digital Media or Graphic Design

Tools

Adobe Creative Suite

CMS/Content management systems

Video editing software

Job description

Position Purpose:

The Digital Media Specialist is responsible for creating high-quality digital and creative products for IO’s internal and external audiences, including graphic design, multimedia, video, photography, web and social media content. Reporting to the Sr. Manager, the role works collaboratively with the Design Lead to apply IO’s brand and creative standards. The role manages the end-to-end delivery of assigned creative projects, from concept and planning through production and post-production. The role also creates and maintains website and intranet content using IO’s content management systems, working within established templates, components and design systems while applying UX/UI, accessibility, French language and visual identity requirements.

What You Will Do:

• Design high-quality visual assets for IO’s digital channels including website and social media, digital campaigns, corporate reports presentations and print materials.
• Develop video, photography, motion graphics and other multimedia content for IO’s digital channels and communications initiatives.
• Collaborate with stakeholders to translate business objectives into compelling digital and visual communications.
• Support the ongoing maintenance and development of content for IO’s external website and intranet, including publishing content, creating graphics and multimedia assets, and maintaining visual consistency.
• Support digital campaigns by developing creative assets and monitoring engagement and performance metrics.
• Manage, organize, and update photography, video, and other digital assets within established content management systems and processes.
• Coordinate external vendors and creative service providers as required.
• Identify opportunities to enhance digital communications, user experience, and content effectiveness through continuous improvement and emerging technologies.

Who You Are:

• Diploma or degree in Digital Media, Graphic Design, Communications, Marketing, Web Development, or a related discipline is considered an asset.
• Several years of experience producing and managing content across multiple digital communications disciplines, including graphic design, web, social media, video, photography, and multimedia communications.
• Demonstrated experience developing and delivering integrated digital content and creative assets for a variety of platforms and audiences.
• Proficiency with creative design and multimedia production software, content management systems (CMS), and digital publishing tools.
• Strong understanding of digital communications, user experience (UX), web accessibility standards, and content development best practices.
• Excellent communication, project management, and stakeholder relationship management skills.

What We Offer:

• Commitment to creating a diverse,equitableand inclusive culture that promotes a sense of belonging andrepresentsand reflects the needs of the communities we serve.
• A Defined Contribution Pension Plan, with Infrastructure Ontario contributing the equivalent of 5% of a full-time employee’s annual salary and will also match any employee contribution up to anadditional5% of their annual salary. Toprovidefurther options for planning and saving for the future, IO offers a Group Retirement Savings Plan and Group Tax Free Savings Account to eligible employees.
• A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
• A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for15 weeks.
• Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutritioncounsellingor financial planning.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership andlicencefees per year for eligible colleagues ifdirectly relatedto the employee’s role.
• Access to a suite of virtual healthcare options to support non-urgent medical needs
• A convenient, central location at 1 Dundas St West, easily accessible by public transit.

We offer a competitive salary range of $100,700 to$116,600 (P4 level), pay will align with skills, knowledge and experience of the candidate.

This posting will close on October 19, 2026at11:59 pm.

Interviews will occur on a rolling basis until the role is filled.

Thispostingis for a current active vacancy. We are actively recruiting to fill this position.