Digital Marketing and Administration Specialist

Style Nine To Five; Toronto; Vor Ort; CAD 45.000 - 65.000; Vollzeit

Zusammenfassung

Style Nine To Five is seeking a hands-on, organized and proactive team member to support our e-commerce operations, digital marketing, administrative tasks, customer experience and in-person events. This is a full-time, in-office role, Monday-Friday.

You will manage the Shopify store, run Meta Ads and Klaviyo campaigns, design graphics in Canva, and collaborate across marketing, sales and events to deliver exceptional customer experiences and brand activations.

Qualifikationen

• 2+ years of hands-on experience with Shopify, Meta Ads, Klaviyo, Canva and Excel.
• Experience in e-commerce and digital marketing, ideally within retail, fashion, jewelry, luxury or a consumer-focused brand.
• Strong organizational, communication, and time-management skills.
• Proactive, detail-oriented and able to manage multiple projects in a fast-paced environment.

Aufgaben

• Plan, manage and optimize Shopify operations and marketing campaigns.
• Create and manage Klaviyo email campaigns, including newsletters and promotions.
• Design graphics for email campaigns, Meta ads and digital initiatives.
• Monitor performance and provide insights to improve engagement, traffic, conversions and ROI.
• Coordinate with suppliers, plan events and support promotional activities.
• Handle customer inquiries and support during product launches and events.

Kenntnisse

Shopify

Meta Ads

Klaviyo

Canva

Excel

Tools

Shopify Platform

Meta Ads Platform

Klaviyo

Canva

Excel

Jobbeschreibung

We are looking for a hands-on, organized and proactive team member to support our e-commerce operations, digital marketing, administrative tasks, customer experience and in-person events. This is a full-time, in-office role, Monday-Friday.

Key Responsibilities

Digital Marketing

• Plan, manage and optimize Facebook & Instagram (Meta) ad campaigns within approved budgets.
• Create, schedule, and manage Klaviyo email campaigns, including newsletters, promotions and customer communications.
• Design graphics and marketing materials for email campaigns, Meta ads and other digital initiatives.
• Monitor digital marketing performance and provide insights and recommendations to improve engagement, traffic, conversions, and ROI.
• Support PR, B2B marketing, sales initiatives, promotions, newsletters, and other marketing activities.
• Maintain the marketing and promotional calendar to ensure campaigns, launches, events, and communications are coordinated.

E-Commerce & Customer Experience

• Manage and maintain the Shopify store, including products, inventory, pricing, promotions, collections and website content.
• Monitor online orders and assist with fulfillment, packing, and shipping, ensuring accuracy and high presentation standards.
• Handle customer inquiries, returns, exchanges, shipping issues and other customer service requests with professionalism and efficiency.
• Support product launches, website updates, promotions, and other e-commerce initiatives.

Administrative & Operational Support

• Coordinate with suppliers regarding production, inventory availability, product timelines, and deliveries.
• Assist with social media content planning and management.
• Coordinate communications and follow-ups with clients, suppliers, partners, and other business contacts.
• Prepare meeting materials, presentations, reports, documents and other business-related materials as needed.
• Provide general administrative and operational support as required.
• Assist with planning and executing trunk shows, pop-ups, trade shows, special events and other brand activations, including event logistics, marketing materials, product preparation and post-event follow-up.

Ideal Candidate

• 2+ years of hands-on experience with Shopify, Meta Ads, Klaviyo, Canva and Excel.
• Experience in e-commerce and digital marketing, ideally within retail, fashion, jewelry, luxury or a consumer-focused brand.
• Strong organizational, communication, and time-management skills.
• Highly detail-oriented with a proactive, solutions-focused mindset.
• Able to prioritize and manage multiple projects in a fast-paced, hands-on environment.
• Comfortable balancing digital marketing with day-to-day administrative and operational responsibilities.
• Strong written communication and customer service skills.
• Flexible, adaptable, and willing to roll up your sleeves and get things done.

This role is ideal for someone who enjoys a varied, hands-on position that combines digital marketing, e-commerce, customer service, administration and events. The successful candidate will be organized, proactive and comfortable managing multiple priorities in a fast-paced environment where attention to detail matters.

Industry

• Design Services

Employment Type

• Full-time