Dietary Aide - Cook

Chartwell Master Care LP; Whitby; On-site; CAD 22,000 - 30,000; Part time

Job summary

Chartwell Master Care LP in Whitby, ON, is seeking a Dietary Aide to assist in meal prep and service for residents. You will support catering events, maintain safety and cleanliness, and provide friendly, attentive resident interactions to ensure satisfaction.

Ideal candidates will have secondary education, Food Safe Level 1 and Smart Serve, with First Aid preferred. English literacy and empathy for seniors are essential in this role.

Qualifications

• Secondary education or equivalent is required.
• Food Safe Level 1 and Smart Serve certificates are preferred.
• First Aid certification is preferred.
• Ability to read, write and follow English instructions.
• Demonstrated empathy for seniors and strong customer service.

Responsibilities

• Prepares food for serving to residents.
• Ensures resident satisfaction with meal service.
• Responds to resident or family concerns and takes action or escalates as needed.
• Performs setup, serving and teardown for catering events.
• Communicates courteously with residents, visitors and staff.

Skills

Empathy

Interpersonal skills

Conflict resolution

English literacy

Education

Secondary school education or equivalent

Food Safe Level 1

Smart Serve Certificate

First Aid Certificate

Job description

The Dietary Aideis responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Job Info

• Job Identification 20824
• Job Category Food Services
• Job Schedule Part time
• Job Shift Casual
• Locations 101 Manning Road, Whitby, ON, L1N 9M2, CA
• Residence Name Chartwell Colonial Retirement Residence