Dietary Aide

Chartwell Master Care LP; Brockville; On-site; CAD 35,000 - 45,000; Full time

Job summary

Chartwell Master Care LP in Brockville, Ontario, is looking for a Dietary Aide to assist in meal preparation and serving, ensuring a safe and sanitary environment.

The ideal candidate will have experience in food services, a high school diploma, and preferred certifications such as Food Safe Level 1 and Smart Serve. Responsibilities include responding to resident concerns and setting up catering events, along with a focus on customer service excellence.

Qualifications

• Previous experience in food services in a retirement or hospitality environment.
• Ability to follow written and verbal instructions in English.
• Demonstrated empathy for seniors' needs.

Responsibilities

• Prepare food for serving to residents.
• Ensure resident satisfaction with meal service.
• Respond to resident or family concerns.
• Perform set-up and tear down at catering events.
• Communicate courteously with residents and visitors.

Skills

Food services experience

Effective interpersonal skills

Conflict resolution skills

Organizational skills

Education

Completion of secondary school education

Food Safe Level 1 Certificate

Smart Serve Certificate

First Aid Certificate

Job description

The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision‑making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set‑up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability to read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.