Dietary Aide

Chartwell Retirement Residences; Kitchener; On-site; CAD 21,000 - 26,000; Full time

Job summary

Chartwell Retirement Residences is seeking a Dietary Aide to assist in preparing and serving meals for residents and to support catering events. You will help maintain clean, safe work areas and contribute to a secure environment for residents, visitors and staff.

Ideal candidates have prior food service experience in retirement or long-term care settings, and secondary education. Food Safe Level 1 and Smart Serve are preferred, along with First Aid.

Qualifications

• Experience in food services in retirement or long-term care settings.
• Completion of secondary education or equivalent.
• Food Safe Level 1 and Smart Serve preferred.
• First Aid certificate preferred.
• Ability to read, write and follow written and verbal English instructions.
• Demonstrated empathy for seniors and strong interpersonal skills.
• Ability to organize work and meet time constraints.

Responsibilities

• Prepares food for serving to residents.
• Ensures resident satisfaction with meal service.
• Responds to resident or family concerns and escalates as needed.
• Performs setup, serving and teardown for catering events.
• Communicates professionally with residents, families, visitors and volunteers.

Skills

Empathy

Interpersonal skills

Conflict resolution

Time management

Education

Secondary school education

Food Safe Level 1

Smart Serve

First Aid Certificate

Job description

The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.