Development Officer

United Way Golden Horseshoe; Burlington; Hybrid; CAD 50,000 - 60,000; Full time

Job summary

United Way Golden Horseshoe is seeking a Development Officer to support the Regional Director for Brant & Haldimand-Norfolk in executing fundraising activities for the annual campaign. The role coordinates donor engagement, supports volunteers, and delivers campaign initiatives focused on Brant and surrounding areas within the Golden Horseshoe.

The role requires building donor relationships, managing accounts, and coordinating communications across campaigns and partnerships.

Qualifications

• Minimum 3 years in fundraising, account management, sales, or partnerships.
• Ability to manage relationships and pursue new opportunities.
• Strong communication, presentation, and relationship-building skills.
• Comfort initiating outreach to prospective partners.
• Excellent stakeholder relationship capabilities.
• Ability to analyze information and apply insights to decisions.
• Experience using CRM systems and data tools.

Responsibilities

• Develop and execute fundraising strategies across workplace campaigns, corporate partnerships and individual donors.
• Support business development to identify, secure and grow workplace and corporate partnerships.
• Assist volunteers, workplace accounts, donors and partners in delivering campaign activities across Brant, Haldimand-Norfolk, and broader Golden Horseshoe.
• Strengthen donor understanding of United Way's mission through personalized communications and meetings.
• Manage a pipeline of prospective donors using CRM data to inform outreach and engagement.
• Track progress against targets, analyze data, and adjust strategies for better results.
• Coordinate donor communications, acknowledgements, and receipts.
• Ensure donor records are accurate with timely gift tracking.
• Identify CRM process improvements to enhance efficiency and service quality.

Skills

Fundraising

Account management

Sales

Partnership development

CRM systems

Relationship-building

Communication

Tools

CRM software

Job description

Application Deadline

October 21, 2026 at 4:00 p.m. Eastern Time

Work Model

Office-based with flexible work arrangements, subject to operational needs

Hours of Work

35 hours per week

Salary Range

$50,000 - $60,000

Primary Location

Brantford, with responsibilities supporting Brant, Haldimand-Norfolk and the broader Golden Horseshoe

Overview

United Way Golden Horseshoe brings people and resources together in a way that makes our community a better, safer and healthier place to live, work and play.

The Development Officer supports the Regional Director, Brant & Haldimand-Norfolk in the execution of fundraising activities for the annual United Way Golden Horseshoe campaign.

This role plays a key role in coordinating donor engagement and stewardship activities, supporting volunteers, and delivering campaign initiatives with a primary focus on Brant, Haldimand-Norfolk, while also supporting donor and account needs across the Golden Horseshoe. The Development Officer works closely with internal teams and community partners to help maintain strong donor relationships and a positive campaign experience across the Golden Horseshoe.

Responsibilities

• Develop and execute fundraising strategies across workplace campaigns, corporate partnerships and individual donors, supporting regional and organization-wide revenue targets
• Support business development efforts to identify, secure and grow new workplace and corporate partnerships, expanding United Way's reach and revenue base
• Support volunteers, workplace accounts, donors and partners in the delivery of campaign activities across Brant, Haldimand-Norfolk and, as needed, the broader Golden Horseshoe
• Strengthen donors' understanding of United Way's mission and community impact through personalized correspondence, stewardship touchpoints, and in-person or virtual meetings
• Manage and advance a pipeline of prospective donors and partners using CRM and digital tools and prospect research to inform outreach, prioritization and engagement planning
• Track progress against fundraising targets, analyze donor and campaign performance data, and recommend adjustments to improve results and donor experience
• Coordinate and prepare timely, accurate and personalized donor communications, including acknowledgements, receipts and other stewardship materials
• Ensure the accuracy and integrity of donor records by maintaining timely gift tracking and data entry within the donor management system
• Identify and implement improvements to CRM processes and donor workflows to enhance efficiency, consistency and overall service quality

Qualifications

• Minimum 3 years' experience in fundraising, account management, sales, or partnership development
• Demonstrated ability to manage relationships and pursue new opportunities
• Strong communication, presentation, and relationship-building skills
• Comfort initiating outreach and engaging prospective partners
• Excellent stakeholder relationship capabilities
• Ability to analyze information and apply insights into decision-making
• Experience using CRM systems

United Way Golden Horseshoe strives to foster a workplace that reflects the diversity of the community it serves and welcomes applications from all qualified candidates. United Way Golden Horseshoe is also committed to developing an inclusive, barrier-free selection process and work environment. Please advise if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated with confidentiality.

We thank all applicants for their interest. Only those selected for an interview will be contacted.