Developer Ecosystem Manager

Quectel; Vancouver; On-site; CAD 140,000 - 190,000; Full time

Job summary

Quectel is seeking a results-driven Senior Developer Relations leader to shape the strategy for attracting, engaging, and retaining developers across IoT platforms in Vancouver. You will define programs, partnerships, and content that grow a vibrant, self-sustaining developer ecosystem.

You’ll lead cross‑functional teams, measure health metrics, and convert engagement into paid usage by providing excellent docs, tutorials, events, and community spaces that invite experimentation and

Qualifications

• Bachelor/Master's in Engineering, CS or related field; MBA or advanced degree is a plus.
• 5–10+ years in developer relations, ecosystem management, or related roles.
• At least 3 years in leadership/managerial capacity with mentoring track record.
• Deep familiarity with IoT, embedded systems or wireless modules and the developer journey.

Responsibilities

• Design and execute the operational strategy to fuel developer acquisition, engagement, retention, and conversion.
• Lead cross-functional teams (Product, Marketing, R&D, FAE) to design and deliver programs that keep developers active, learning, and building on Quectel platforms.
• Architect and operationalize the Quectel developer ecosystem—community framework, content engine, events, and ambassador programs.
• Own the ecosystem strategy; foster collaboration, belonging, and advocacy among developers and partners.
• Design and refine the developer-to-customer funnel from discovery to paid usage.

Skills

Developer relations

Ecosystem management

Technical marketing

Cross-functional leadership

Education

Bachelor's degree in Engineering/CS

Master's degree

MBA or related advanced degree

Job description

Develop a deep, data-informed understanding of Quectel developers and their needs. Define and execute the operational strategy to fuel developer acquisition, engagement, retention, and conversion. Maximize product value and cultivate a thriving, self-sustaining Quectel developer ecosystem.

• Design and implement developer growth strategies that attract target audiences to Quectel products through integrated marketing, channel partnerships, and developer outreach programs.
• Identify and scale acquisition channels, measuring cost-efficiency and developer quality to continuously optimize the top of the funnel.
• Lead cross-functional teams (Product, Marketing, R&D, FAE) to design and deliver programs that keep developers active, learning, and building on Quectel platforms.
• Increase stickiness and loyalty through high-quality technical content (use cases, documentation, tutorials) and a rich mix of online/offline experiences, including events, webinars, and vibrant community spaces (website, forum, social channels).
• Define, track, and analyze key health metrics—activity rates, contribution levels, repeat usage—and turn insights into actionable engagement tactics.

3. Product Optimization & Iteration

• Serve as the voice of the developer: systematically capture feedback, mine behavioral data, and identify friction points.
• Translate observations into clear product requirements, partnering with product and engineering teams to drive continuous improvement of the developer experience and platform capabilities.

4. Ecosystem Building

• Own the Quectel developer ecosystem strategy. Architect and operationalize the community framework, content engine, event calendar, and ambassador/influencer programs.
• Nurture a collaborative, inclusive community culture that sparks meaningful peer-to-peer interactions, deepens developers’ sense of belonging, and creates a base of passionate advocates and strategic ecosystem partners.
• Champion initiatives that accelerate both the breadth and depth of the ecosystem—growing the developer base while fostering high-value collaborations.

5. Value Conversion

• Design and refine the developer-to-customer conversion funnel, mapping the journey from discovery, trial, and learning all the way to commercial adoption and paid usage.
• Build seamless on-ramps, pilot programs, and incentive structures that guide developers toward realizing full product value, closing the loop from engagement to revenue and long-term partnership.

Education & Experience

• Bachelor/Master’s degree in Engineering, Computer Science, or a related technical field; MBA or advanced degree is a plus.
• 5-10+ years of experience in developer relations, ecosystem management, technical community building, product marketing, or a closely related role.
• At least 3 years in a leadership/managerial capacity, with a track record of building and mentoring high-performing teams.
• Deep familiarity with the IoT, embedded systems, or wireless module industry and a strong understanding of the developer journey for hardware/software platforms.
• Developer Empathy: Genuine understanding of what motivates and frustrates developers; ability to champion their needs internally.
• Strategic & Analytical Thinking: Proven ability to define ecosystem KPIs, derive insights from data, and translate them into growth and retention strategies.
• Cross-Functional Leadership: Demonstrated success in aligning product, marketing, R&D, and FAE teams behind unified developer programs.
• Content & Community Expertise: Hands-on experience designing content strategies (docs, tutorials, sample code) and fostering healthy, engaged developer communities.
• Conversion & Commercial Acumen: Experience building developer-to-customer funnels, from free trial and sandbox adoption to paid commercial usage.
• Communication: Exceptional written and verbal communication skills; ability to represent the company at conferences, webinars, and with partners.
• Language: Fluency in English and Mandarin is strongly preferred, as the role interfaces with global developer audiences and internal China-based R&D/FAE teams.