Deskside Support Technician

Kelly Services, Inc.; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading company in staffing solutions is hiring experienced Deskside Support Technicians for a long-term onsite opportunity in Toronto. This role involves troubleshooting, providing desktop and equipment support while ensuring a quality client-facing experience. Enjoy a supportive work environment with extensive benefits and professional growth opportunities.

Benefits

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Retirement savings plan

Paid holidays

Transit spending account

Employee perks for longevity

Qualifications

• Proven experience in deskside or IT support roles.
• Familiarity with imaging, hardware configuration, and ticketing systems.
• Excellent communication and customer service skills.

Responsibilities

• Troubleshoot and resolve hardware/software incidents.
• Provide desktop support for standard systems and devices.
• Apply software fixes and perform virus remediation.

Skills

Troubleshooting

Customer Service

Communication

Job description

Location : Toronto, ON

Start Date : July 2, 2025 (subject to slight change)

Duration : Up to 5 years

Schedule : Monday to Friday, 7.5 hours / day (8 : 00am – 5 : 00pm with 30-minute unpaid lunch)

We’re hiring experienced Deskside Support Technicians for a long-term, onsite opportunity. If you have strong troubleshooting skills, enjoy hands-on technical support, and are comfortable in a client-facing environment, this role is for you.

Key Responsibilities :

Troubleshoot and resolve hardware / software incidents

Provide desktop support for standard systems and devices

Apply software fixes and perform virus remediation

Install, move, add, and change (IMAC) desktop hardware and peripherals

Reload standard images and update asset information

Support equipment setups, relocations, and basic user orientations

Requirements :

Proven experience in deskside or IT support roles

Familiarity with imaging, hardware configuration, and ticketing systems

Excellent communication and customer service skills

This is an onsite role with no remote work option.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

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