Deskside Operational Tier 2 (Fly-In/Fly-Out Mining Site)

WBM Technologies LP; Vancouver; On-site; CAD 65,000 - 75,000; Full time

Job summary

WBM Technologies LP seeks an experienced Deskside Operational Tier 2 resource for a remote mining site in Northern BC. This hands-on role requires installing, configuring, and supporting network, server, wireless, and end-user systems in a camp-based environment.

Fly‑In/Fly‑Out with a 2 weeks on/2 weeks off rotation. The role demands camp experience and a background in mining, oil & gas, or other remote-site operations.

Qualifications

• 5+ years of IT infrastructure, systems administration, networking, or field support experience.
• Experience with Fortinet environments and Fortinet devices.
• Strong networking knowledge: switching, routing, VLANs, VPNs, DNS, DHCP.

Responsibilities

• Provide onsite technical support for infrastructure, networking, wireless, and end-user systems at a mining site.
• Support Fortinet environments, including FortiGate firewalls and FortiSwitches.
• Manage and support SD-WAN connectivity and wireless network deployments.
• Install and troubleshoot network, server, and storage equipment; assist with cabling and UPS/Starlink deployments.

Skills

IT infrastructure

Networking

Troubleshooting

Customer service

Remote/site experience

Tools

FortiGate Fortinet

FortiSwitch

SD-WAN

Proxmox

VMware

Hyper-V

Job description

Deskside Operational Tier 2 (Fly-In/Fly-Out Mining Site)

4 days ago Requisition ID: 1026

Salary Range: $65,000.00 To $75,000.00 Annually

What is the Role?

WBM is seeking an experienced Deskside Operational Tier 2 resource to support a remote mining operation in Northern BC. This is a hands‑on infrastructure and support role where you will serve as the primary onsite technical resource, supporting network, server, wireless, and end‑user technologies in a camp‑based environment.

This is a Fly‑In/Fly‑Out position with a 2 weeks on / 2 weeks off rotation. The successful candidate must be comfortable working independently, supporting critical technology systems, and thriving in a remote mining environment.

Please Note:

Previous camp experience is required. Experience supporting mining, oil & gas, industrial, or other remote‑site operations is strongly preferred.

What You Will Do

• Provide onsite technical support for infrastructure, networking, wireless, and end‑user systems


• Support and troubleshoot Fortinet environments, including FortiGate firewalls and Forti Switches


• Manage and support SD‑WAN connectivity


• Deploy, configure, and troubleshoot wireless networks and access points


• Perform Wi- Fi optimization, signal analysis, and wireless troubleshooting


• Support Dell server infrastructure and virtualization environments


• Assist with SAN and storage infrastructure


• Install and configure network, server, and infrastructure equipment


• Deploy and support UPS systems and Starlink solutions


• Complete structured cabling, equipment installations, and hardware deployments


• Troubleshoot infrastructure and connectivity issues across the site


• Act as the primary onsite technical resource and escalation point

What You Bring

• 5+ years of IT infrastructure, systems administration, networking, or field support experience
  
  
  
  • MSP experience will also be considered
  
  
  
  


• Strong Fortinet experience, including FortiGate firewalls and FortiSwitches


• Networking knowledge including switching, routing, VLANs, VPNs, DNS, and DHCP


• Experience supporting wireless environments and access point deployments


• Server hardware experience, preferably Dell infrastructure


• Virtualization experience required (Proxmox, VMware, Hyper‑V, or similar)


• Strong troubleshooting, critical thinking, and problem‑solving skills


• Excellent customer service and communication skills


• Previous mining, oil & gas, industrial, or remote‑site experience strongly preferred


• Previous camp experience required

Certifications Considered an Asset

• Network+, Security+, Server+


• Fortinet Certifications


• MS-900, AZ-900


• Other networking, infrastructure, cloud, or security certifications

Why WBM?

If you are looking for the following opportunity, we want to hear from you:

• You want to be a member of an elite team of like‑minded technicians focused on delivering an exceptional IT experience.


• You thrive in a performance‑based environment where success is celebrated and career growth is earned.


• You are driven by feedback and continuous improvement.


• You want to be part of a winning team that celebrates successes together.


• You believe the customer experience is just as important as the technical resolution.


• You enjoy solving complex technical challenges and making a meaningful impact for customers.

Why Join WBM?

This is an opportunity to work with emerging AI, automation, and cloud technologies while helping shape the future of WBM's AI and Automation practice. You'll work alongside innovative technical teams delivering solutions that create measurable business impact.

WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.

Only applicants selected for an interview will be contacted. We thank all applicants for their interest in WBM.