Design Consultant

Collage; Canada; Remote; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Collaborative company culture

Continuous learning and career growth

Job summary

Camcos Living Inc. in Vaughan is seeking a Design Consultant to guide homeowners in customizing their interiors. This role requires strong customer service, design knowledge, and the ability to deliver exceptional experiences. The ideal candidate should have post-secondary education in Interior Design and a background in sales.

You will manage appointments, collaborate with cross-functional teams, and maintain documentation to support a smooth design process. Join a company valuing growth, teamwork, and community building.

Qualifications

• Strong background in customer service, sales, or retail.
• Proven ability to build positive client relationships.
• Familiarity with floor plans and cabinet 3D drawings.
• Demonstrated capacity to achieve strong sales results.
• Ability to articulate and present design options clearly.
• Exceptional skill in prioritizing tasks within deadlines.
• Excellent verbal and written communication skills.
• Comfortable conducting effective online appointments.
• Proven capacity to learn quickly and adapt.

Responsibilities

• Schedule and conduct homeowner appointments effectively.
• Maximize Design Studio performance to meet sales targets.
• Provide regular feedback and collaborate with the team.
• Prepare and submit documentation accurately and on time.

Skills

Customer service

Sales techniques

Communication

Organization & Time Management

Technical Knowledge

Presentation Skills

Collaboration

Adaptability

Education

Post-secondary education in Interior Design or related field

Tools

Microsoft Office Suite

BuilderTrend

Job description

Who We Are (Mission and Vision Statement)

At Camcos Living, we craft environments that enrich life’s journey with a profound depth of passion, genuine care and unified focus. Our vision is to create a dynamic and inspiring lifestyle that nurtures well-being, reflecting our promises of ‘Life, Better Built’.

What We Offer

• Work with a forward-thinking team in a fast-paced and innovative-driven environment.
• A collaborative and supportive company culture that values efficiency and continuous improvement.
• Competitive salary and benefits package.

Position

As a Design Consultant, you will play a key role in guiding homeowners through the interior selections process. The Design Consultant will assist homeowners with all aspects of their home’s interior customization including finishes, upgrades, electrical, plumbing, and design modifications, ensuring each decision reflects both the homeowner’s vision and Camcos Living’s high standards of quality and craftsmanship. This role combines customer service excellence, strong design knowledge, and a solid understanding of estimating and construction processes to deliver a seamless and informed experience for every homeowner.

Responsibilities

Customer Experience & Appointment Management

• Schedule homeowner appointments using online scheduling templates with any additional resources provided (e.g., catalogues).
• Prepare for appointments, including by reviewing and organizing floor plans, kitchen 3Ds, Agreement of Purchase & Sale, and validating pricing for lots.
• Ensure all systems are properly set up for both online and in-studio appointments, including samples and offerings.
• Complete communication templates, homeowner materials, and all online/in-studio setup requirements.
• Handle homeowner escalations with professionalism, consulting the Director as needed to ensure a positive resolution.
• Conduct homeowner appointments, ensuring a seamless, professional, and customer-focused experience.
• Maximize Design Studio performance to meet the established sales and satisfaction targets.
• Deliver exceptional customer service with consistent and transparent communication.
• Communicate and provide the site team with any clarification or information required.
• Schedule monthly site visits to ensure installed upgrades and offerings align with the customer’s design vision.
• Meet or exceed performance goals related to Sales and Customer Satisfaction (CSAT/AVID targets).
• Monitor category performance and proactively recommend strategies to meet or exceed goals.

Studio Operations & Collaboration

• Foster a positive, professional, and collaborative team environment, encouraging teamwork while upholding superior performance standards.
• Provide regular feedback and support to Management and the Design Studio Team.
• Collaborate with the Design Associate to maintain brand image and presentation standards within the Design Studio.
• Communicate with internal partners on design options or selection concerns, offering timely feedback and recommendations.
• Collaborate with cross-functional partners on the setup and optimization of the BuilderTrend system for the Design Studio to support efficiency and strong customer satisfaction.

Documentation & Administrative Duties

• Prepare and submit all final documentation (e.g., colour charts, waivers, sketches) accurately and on time to the appropriate departments.

Product Knowledge & Industry Awareness

• Participate in Product Knowledge sessions to stay informed on market trends, competitor offerings, and new products.
• Maintain and update the product and finishes catalogue as directed by the Design Studio.

What You Bring

• Education: Post-secondary education in Interior Design or a related field; sales experience is an asset.
• Customer Experience: Strong background in customer service, sales, or retail, with a proven ability to build positive client relationships.
• Technical Knowledge: Familiarity with floor plans, cabinet 3D drawings, and Agreements of Purchase and Sale is highly recommended.
• Sales Expertise: Demonstrated capacity to apply effective selling techniques to achieve strong results while aligning with customer needs, preferences, and budgets.
• Presentation Skills: Ability to confidently articulate and present design options in a clear, engaging, and informative manner.
• Organization & Time Management: Exceptional skill in prioritizing tasks, staying organized, and meeting deadlines in a fast-paced environment.
• Communication: Excellent verbal, written, and technical communication skills, supported by strong active listening abilities.
• Collaboration & Independence: Ability to work effectively both independently and within a collaborative Design team environment.
• Technology Proficiency: Comfortable conducting effective in-person, virtual, and online appointments using platforms such as Microsoft Teams and BuilderTrend.
• Adaptability: Proven capacity to learn quickly, embrace change, and thrive in an evolving work environment.
• Software Proficiency: Proficient in Microsoft Outlook, PowerPoint, Word, Excel and PDF Editor.

Additional Assets

• Industry Experience: Background in sales, retail, or consulting, with proven success in customer-focused environments.
• Homebuilding Knowledge: Prior experience in the building industry, particularly with Lowrise and Midrise residential products.
• Language Skills: Bilingual or multilingual abilities are considered a strong asset.
• Technical Proficiency: Experience using platforms such as BuilderTrend, Jonas, Spark and DocuSign.

Why Camcos

At Camcos, your skills and ideas don’t get lost in the crowd. Every role has purpose and impact, from everyday collaboration to advancing how we work together. Guided by our leadership's vision, Camcos is a place where growth happens, for the business, our industry, and for you. You’ll find meaningful opportunities to learn, lead, and make a difference alongside people who care about their work and one another.

Our culture is built on teamwork, respect, and integrity. We celebrate diversity, value inclusion, and create an environment where everyone can bring their best. Join Camcos and be part of a company that invests in its people through continuous learning, career growth, competitive compensation, and a comprehensive benefits package — all while helping build the communities we proudly call home.

We have big plans for our business and our team. Be part of our ambitious future!

Camcos is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.