Deputy Chief Operating Officer, Canada - Senior Vice President

InforCapital, partnership; Toronto; On-site; CAD 200,000 - 220,000; Full time

Job summary

iCapital is seeking a Deputy Chief Operating Officer for Canada to lead the Operations and Investment Product Management team, driving regional execution and alignment with global priorities. This senior role reports to the global COO and coordinates cross-functional initiatives to improve efficiency and client satisfaction.

The successful candidate will excel at stakeholder management, operate in a matrixed and fast-paced environment, and collaborate with Client Solutions, Product Structuring,

Qualifications

• 12+ years in operations, business management, or program leadership.
• Experience across Canada markets preferred.
• Background in financial services or a similar complex environment.

Responsibilities

• Lead and coordinate operational initiatives across Canada.
• Ensure high client satisfaction and operational efficiencies across Canada teams.
• Work closely with the Client Solutions and Product Structuring teams in key business development activities.
• Partner with senior leaders in the region, especially in Client Services, Investor Relations, Fund Finance, Reporting and Governance, and Tax teams.
• Ensure regional alignment with global strategy, standards, and priorities.
• Support change management, process improvements, and cross-functional collaboration.

Skills

Leadership

Operations management

Cross-functional collaboration

Strategic thinking

Stakeholder management

Job description

LocationToronto, Canada## About This RoleJob Application for Deputy Chief Operating Officer, Canada - Senior Vice President at iCapitalDeputy Chief Operating Officer, Canada - Senior Vice PresidentiCapital is hiring a Deputy Chief Operating Officer (COO) for Canada to join our Operations and Investment Product Management team. This strategic leadership role will drive regional execution, coordinate cross-functional initiatives, and ensure alignment with global priorities. As part of a global COO framework, the Deputy COO will serve as the key operational link between Canada and our global teams, reporting directly to our Chief Operating Officer.Lead and coordinate operational initiatives across Canada.Ensure high client satisfaction and operational efficiencies across Canada teams and always proactively look for potential operational efficiencies and global best practices.Work closely with the Client Solutions and Product Structuring teams in key business development activities.Partner with senior leaders in the region, especially in Client Services, Investor Relations, Fund Finance, Reporting and Governance, and Tax teams.Ensure regional alignment with global strategy, standards, and priorities.Support change management, process improvements, and cross-functional collaboration.Facilitate communication between regional teams and global operations leadership teams.Provide oversight and coordination for new initiatives and ongoing operational workstreams.Champion iCapital’s culture and values, to promote a working environment which allows people to develop and thrive.12+ years in operations, business management, or program leadershipExperience working across Canada markets are preferredBackground in financial services, consulting, or a similar complex environmentStrong interpersonal and collaborative skills and well respected by senior stakeholdersHighly organized and execution-focused and able to manage multiple priorities effectivelyStrategic thinker with a hands-on approach to problem-solving and deliveryComfortable working in a matrixed, fast-paced, and evolving environmentTrusted operator who values accountability, clarity, and forward momentumWe believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.The base salary range for this role is CAD 200,000 to CAD 220,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans so of which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and ...