Department Supervisor: Full Time - BEACON HILL

The Home Depot; Calgary; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Department Supervisor and lead a team dedicated to exceptional customer service. This full-time role involves coaching and motivating associates, ensuring optimal staffing levels, and managing performance to drive sales. You'll play a key role in fostering teamwork and camaraderie while maintaining safety standards. With benefits like health and dental coverage, profit sharing, and career development opportunities, this position offers a chance to grow both personally and professionally. Embrace the opportunity to make a significant impact in a dynamic retail environment where your leadership can shine.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Career Development

Tuition Reimbursement

Qualifications

• 1-2 years experience in a supervisory role, leading teams effectively.
• Excellent organizational and customer service skills are essential.

Responsibilities

• Lead and inspire associates to provide exceptional customer service.
• Manage associate performance and ensure staffing meets business needs.
• Communicate safety standards and ensure compliance.

Skills

Leadership

Customer Service

Organizational Skills

Problem-Solving

Interpersonal Skills

Education

High School Diploma

1-2 years experience as a supervisor

Job description

Department Supervisor: Full Time - BEACON HILL

11320 Sarcee Trail NW, Calgary, AB T3R 0A1

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:
Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates.

What you will be doing:

1. Leading and inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge.
2. Ensuring department staffing levels meet business needs.
3. Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback.
4. Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on inventory, overhead organization and cross merchandising in order to drive sales.
5. Maintaining 100% in stock and overhead organizational plans.
6. Investigating, resolving and escalating customer issues as appropriate.
7. Communicating store sales, event and promotional activities through rallies and weekly department meetings.
8. Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed.

What we are looking for:
Ability to work a flexible schedule; including days, evenings and weekends.
Excellent organizational, interpersonal and customer service skills.
Excellent decision-making ability and problem-solving skills.
1-2 years experience as a supervisor / leading teams.