Department supervisor d42/78/30

The Home Depot Canada; Sault Ste. Marie; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company where you can thrive as a Department Supervisor. This role empowers you to lead and inspire associates, fostering exceptional customer service and driving sales. With a focus on personal and professional growth, you will manage staffing, performance, and safety standards while collaborating with management to enhance operational effectiveness. The Home Depot offers a supportive environment with health benefits, profit sharing, and ongoing training. If you're ready to make a difference and grow your career, this opportunity is perfect for you.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Career Development

Tuition Reimbursement

Qualifications

• 1-2 years of experience as a supervisor or leading teams.
• Ability to work a flexible schedule, including days, evenings, and weekends.

Responsibilities

• Leading and inspiring associates to build relationships with customers.
• Managing associate performance through development and feedback.
• Ensuring safety and asset protection standards are followed.

Skills

Organizational Skills

Interpersonal Skills

Customer Service Skills

Decision-Making Skills

Problem-Solving Skills

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating, and inspiring associates to perform at their best, encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams, and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates

What you will be doing:

1. Leading and inspiring associates to build relationships with our customers, associates, and peers to provide exceptional customer service and achieve top-line sales with strong merchandising and product knowledge.
2. Ensuring department staffing levels meet business needs.
3. Managing associate performance through development, communication, rewards, and recognition, and providing ongoing feedback.
4. Reviewing sales and other reports, working with the assistant manager to make recommendations for improvement on inventory, overhead organization, and cross-merchandising to drive sales.
5. Maintaining 100% in-stock and overhead organizational plans.
6. Investigating, resolving, and escalating customer issues as appropriate.
7. Communicating store sales, events, and promotional activities through rallies and weekly department meetings.
8. Ensuring that all safety and asset protection standards and protocols are clearly communicated and followed.

What we are looking for:

• Ability to work a flexible schedule, including days, evenings, and weekends.
• Excellent organizational, interpersonal, and customer service skills.
• Excellent decision-making ability and problem-solving skills.
• 1-2 years of experience as a supervisor or leading teams.