Department Supervisor D42/78/30

The Home Depot; Sault Ste. Marie; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Department Supervisor who can lead and inspire a team to deliver exceptional customer service. In this role, you will coach and develop associates while ensuring that department staffing and inventory levels meet business needs. You will be responsible for maintaining high standards of merchandising and product knowledge, as well as ensuring safety protocols are followed. Join a company that values teamwork and offers comprehensive benefits, including health and dental plans, profit sharing, and career development opportunities.

Benefits

Health and Dental Benefits

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Qualifications

• 1-2 years of experience as a supervisor or leading teams.
• Excellent organizational and interpersonal skills.

Responsibilities

• Lead and inspire associates to provide exceptional customer service.
• Manage associate performance through feedback and recognition.

Skills

Leadership

Customer Service

Organizational Skills

Decision-Making

Problem-Solving

Education

High School Diploma

1-2 years of supervisory experience

Job description

530 Great Northern Road, Sault Ste. Marie, ON P6B 4Z9

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating, and inspiring associates to perform at their best, encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams, and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates

What you will be doing:

• Leading and inspiring associates to build relationships with our customers, associates, and peers to provide exceptional customer service and achieve top-line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards, and recognition, providing ongoing feedback
• Reviewing sales and other reports, working with the assistant manager to make recommendations for improvement on inventory, overhead organization, and cross-merchandising to drive sales
• Maintaining 100% in-stock levels and overhead organizational plans
• Investigating, resolving, and escalating customer issues as appropriate
• Communicating store sales, events, and promotional activities through rallies and weekly department meetings
• Ensuring all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

• Ability to work a flexible schedule, including days, evenings, and weekends
• Excellent organizational, interpersonal, and customer service skills
• Excellent decision-making ability and problem-solving skills
• 1-2 years of experience as a supervisor or leading teams