Department Manager: Service & Cashier Operations

Loblaw Companies Limited; Granby; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Progressive career opportunities

Diversity & inclusion initiatives

Job summary

Loblaw Companies Limited’s Maxi banner in Canada seeks an experienced retail leader to oversee a department and drive sales, service and profitability. You will train staff, manage merchandising and coordinate with other departments to meet store goals.

The role requires hands-on leadership, scheduling flexibility including nights/weekends, and a focus on teamwork, safety and operational excellence across a dynamic retail environment.

Qualifications

• Minimum high school diploma; some college coursework preferred.
• Retail management experience, ideally in departmental or specialty store settings.
• Strong leadership and interpersonal skills with the ability to motivate and develop associates.
• Excellent organizational and time management skills.
• Ability to work a flexible schedule, including nights and weekends.
• Proficiency with basic computer skills and retail software.
• Knowledge of merchandising, inventory management and customer service.

Responsibilities

• Oversee the day-to-day operations of a specific department within a store.
• Ensure the department meets or exceeds sales and profitability goals.
• Train and develop department associates in customer service, product knowledge and merchandising.
• Ensure merchandise is stocked, displayed and priced appropriately.
• Monitor inventory levels and coordinate with other departments for timely replenishment.
• Maintain a clean and safe department for customers and employees.
• Manage departmental expenses and assist in budget preparation.
• Communicate with store management and other department managers to meet store-wide goals.
• Be on the lookout for great talent to join our team.
• Lead, coach and motivate colleagues to improve productivity and engagement.
• Maintain merchandising and operational standards.
• Build and lead diverse teams that foster inclusiveness and belonging.

Skills

Retail leadership

Customer service

Merchandising

Team development

Microsoft Office

Education

High school diploma

Some college coursework

Tools

POS systems

Job description

Loblaw Companies Limited’s Maxi banner in Canada seeks an experienced retail leader to oversee a department and drive sales, service and profitability. You will train staff, manage merchandising and coordinate with other departments to meet store goals.

The role requires hands-on leadership, scheduling flexibility including nights/weekends, and a focus on teamwork, safety and operational excellence across a dynamic retail environment.