Department Manager in Training: Lead & Grow Retail

myview; Kelowna; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Progressive careers

Comprehensive training

Flexibility

Job summary

Real Canadian Superstore is seeking a Department Manager in Training to develop the skills needed to lead a high-performing department and deliver exceptional customer experiences. You will participate in a comprehensive development program that builds leadership, product knowledge, and operational excellence.

You will learn to partner with store leaders to meet business goals, supervise day-to-day operations, and foster a positive, inclusive workplace while ensuring accurate merchandising and

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Flexibility and the ability to learn via a variety of mediums.
• Previous retail management experience is an asset, preferably in a departmental or specialty store setting.
• Strong leadership and interpersonal skills with the ability to motivate and develop associates.
• Excellent organizational and time management skills.
• Ability to work a flexible schedule, including nights and weekends.
• Proficiency in basic computer skills, including Microsoft Office.
• Knowledge of retail operations, including merchandising, inventory management, and customer service.
• Ability to lift and move up to 50 pounds and stand for extended periods of time.

Responsibilities

• Partner with store leaders to understand and contribute to achieving key business metrics, including profit and loss, customer satisfaction, execution standards, audit compliance, labour management, and productivity.
• Oversee the day-to-day operations of a designated department, ensuring operational excellence and exceptional customer service.
• Drive department sales and profitability by meeting or exceeding performance goals.
• Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
• Create a positive and inclusive workplace by fostering colleague engagement, development, retention, and a culture of belonging.
• Ensure merchandise is accurately stocked, displayed, priced, and replenished through effective inventory management and cross-functional collaboration.
• Maintain a clean, safe, and welcoming environment for both customers and colleagues.
• Collaborate with store management and department leaders to support store-wide priorities and deliver business results.
• Partner with the store leadership team to implement people strategies that align with business objectives, company culture, and values.
• Uphold merchandising, operational, and compliance standards while driving continuous improvement across the department.

Skills

Leadership

Interpersonal skills

Organizational skills

Time management

Customer service

Microsoft Office

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Real Canadian Superstore is seeking a Department Manager in Training to develop the skills needed to lead a high-performing department and deliver exceptional customer experiences. You will participate in a comprehensive development program that builds leadership, product knowledge, and operational excellence.

You will learn to partner with store leaders to meet business goals, supervise day-to-day operations, and foster a positive, inclusive workplace while ensuring accurate merchandising and