Department Manager, Hardgoods, Merivale Mall

Sportchek; Ottawa; Vor Ort; CAD 43.000 - 56.000; Vollzeit

Benefits dieser Stelle

Benefits and retirement programs

Performance incentives

Well-being perks

Zusammenfassung

Sport Chek in Ottawa, Canada is seeking a Department Sales Manager of Hardgoods. You will coach and develop a high-performing team, lead by example and drive the customer experience to grow sales across hardgoods categories.

The role emphasizes coaching, relationship building with customers, and maintaining a positive team culture in a fast-paced retail environment. Competitive pay with benefits and growth opportunities are offered.

Qualifikationen

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• Proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

Aufgaben

• Coach and develop department team by setting expectations, keeping open communications, coaching on a continual basis, providing constructive feedback and ongoing support.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full-time staff – providing support and coaching to improve performance gaps.
• Communicate skills proven through effective huddles, meetings and coaching sessions.
• Develop and maintain a positive work environment for staff.
• Develop and maintain relationships with customers and provide mentorship to the team.

Kenntnisse

Customer focus

Coaching

People leadership

Sales planning

Retail management

Jobbeschreibung

What you’ll doAs a Department Sales Manager of Hardgoods, you have a passion for sports and live an active lifestyle.You know your sports, possibly even play, and have understanding of some of the tech aspects that come with playing for fun or going for gold!You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.Build and manage a daily game and sales plan for the department.Create development plans for full-time staff – providing support and coaching to improve any performance gaps.Communicate skills proven through effective huddles / meetings / coaching sessions.Develop and maintain a positive work environment for staff.What you bringBusiness Savvy – you have a customer focused mindset and can plan, execute, and drive sales.Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.Culture and brand ambassadors – you love the work and take pride in our brand.If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.Minimum of 2 years in a retail environment, preferably at a supervisory level.A proven track record of business growth and exceptional customer service skills.Demonstrated interest in or involvement in sports or the sporting goods industry an asset.We’re always looking for great talent! In addition to competitive pay, we offer:Comprehensive benefits and retirement programsPerformance incentivesOther perks to support your well-beingCareer growth opportunities and product discountsOur typical hiring range is between $42,500 and $56,250. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements. #LI-MM2This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.About UsAt Sport Chek, we want to find what moves you, and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods; we believe that sport and activity has the power to help shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you’ll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Join us, where there's a place for you here.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.