Department Manager, Hardgoods, Avalon Mall

Canadian Tire Corporation; San Juan de Terranova; On-site; CAD 43,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Well-being perks

Career growth opportunities and staff/

Job summary

Canadian Tire Corporation is seeking a Department Sales Manager of Hardgoods to lead a high-energy team in a sports-focused retail environment. You will coach staff, develop sales plans, and foster strong customer relationships to drive growth.

The role emphasizes coaching, performance development, and creating a positive work atmosphere while delivering outstanding service and brand representation. Previous supervisory retail experience and a passion for sports are highly valued.

Qualifications

• Customer-focused mindset with ability to plan, execute, and drive sales.
• Leadership with a passion for coaching, developing, and inspiring your team.
• Experience as a retail manager with a track record of delivering excellent customer service.
• Interest in sports or sporting goods is an asset.

Responsibilities

• As a Department Sales Manager of Hardgoods, you have a passion for sports and live an active lifestyle.
• You know your sports, possibly even play, and have understanding of some of the tech aspects for fun or gold.
• You mentor customers and employees and coach your team.
• As an ambassador and leader of the customer experience you develop relationships with customers and provide mentorship.
• Coach and develop your department team by setting expectations, maintaining open lines of communication, and providing feedback.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full-time staff and provide coaching to close performance gaps.
• Communicate skills proven through huddles, meetings, and coaching sessions.
• Develop and maintain a positive work environment for staff.

Skills

Customer focus

Coaching

Team leadership

Brand ambassador

Sports knowledge

Retail management

Job description

What you’ll do

• As a Department Sales Manager of Hardgoods, you have a passion for sports and live an active lifestyle.
• You know your sports, possibly even play, and have understanding of some of the tech aspects that come with playing for fun or going for gold!
• You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
• As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
• Communicate skills proven through effective huddles / meetings / coaching sessions.
• Develop and maintain a positive work environment for staff.

What you bring

• Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.
• Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
• Culture and brand ambassadors – you love the work and take pride in our brand.
• If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• A proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $42,500 and $56,250. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements. #LI-MM2

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Sport Chek, we want to find what moves you, and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods; we believe that sport and activity has the power to help shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you’ll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.