Department Manager, Grocery

Save-On-Foods; Lethbridge; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Friday pay

Discounts

Benefits & pension

Wellness program

Educational reimbursement

Career growth

Job summary

Save-On-Foods is hiring a Department Manager to lead a store department, coach staff, and ensure operational excellence. The role focuses on customer experience, safety, merchandising, and team development in a fast-paced retail environment.

The position requires 1–3 years of retail leadership, Food Safe Certification, and a post-secondary business-related education are assets. Strong communication and initiative are essential for success.

Qualifications

• 1–3 years of retail experience in a leadership role.

Responsibilities

• Lead the department and coach team members to deliver customer-first service.
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Skills

Leadership

Communication

Team building

Emotional Intelligence

Initiative

Customer focus

Education

Food Safe Certification

Business-related post-secondary education

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®.

We are hiring for a Department Manager, at our Save-On-Foods location in .

We are hiring for a Department Manager, at our Save-On-Foods location in .

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for: Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service. Ensuring the department executes and achieves operational excellence through customer experience, health and safety, food safety, and merchandising. Engaging and retaining team members through training, rewards/recognition, and succession planning. Supporting with team member related initiatives (e.g. performance management, administration of collective agreement terms (if applicable), and conflict resolution). Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals. Supporting the management team in reviewing and analyzing income statements and identifying opportunities to improve performance within the department. Reviewing and interpreting department financial reports and presenting KPIs to the management team. Analyzing business/HR metrics and dashboards of the department. Assisting the management team with implementing strategies to grow sales and customer loyalty. Leading inventory counts/period end of the department and resolving issues as required. Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.

You have:

• 1-3 years of retail experience.
• Leadership experience is an asset.
• Food Safe Certification.
• A post-secondary education in a business related field is an asset.
• Experience and/or knowledge with: Achieving sales targets and profitability.
• Experience and/or knowledge with: Executing merchandising plans and creating in-store displays to drive sales.
• Experience and/or knowledge with: Human Resources (e.g. training, development, coaching and mentoring).
• Experience and/or knowledge with: Employee Relations and knowledge of the collective agreement (if applicable).
• Experience and/or knowledge with: Scheduling.
• Experience and/or knowledge with: Proficiency with computer applications.

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and awareness.
• Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).
• An effective communicator, with interpersonal and relationship building skills.
• Proactive in taking initiative with an entrepreneurial mindset.
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals.
• Committed to maintaining department standards with a strong attention to detail and accuracy, ensuring operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.

Here are some of the perks we offer:

• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Join our Team! Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals.

If you are a positive, customer-focused individual, we would love to hear from you.

If you are a positive, customer-focused individual, we would love to hear from you.