Dental Receptionist - Job ID: 2026-117

Parkdale Queen West CHC; Toronto; On-site; CAD 42,000 - 50,000; Full time

Benefits offered by this job

Group benefits

HOOPP

Job summary

Parkdale Queen West Community Health Centre (PQWCHC) in Toronto is seeking a Dental Receptionist for a full-time, 1.0 FTE position (35 hours/week). The role reports to the Dental Supervisor and requires weekend availability as the office expands to weekends.

A Dental Assisting Diploma or equivalent certification plus dental experience is preferred. The successful candidate will provide courteous reception, handle phones, scheduling, and general administrative tasks, and support a diverse client

Qualifications

• Dental Assisting Diploma, Dental Receptionist Certificate or On-The-Job Training in a dental setting
• Minimum one year experience in a dental setting and sound knowledge of dental terminology
• Working knowledge of general administrative practices
• Proficiency in typing and in the use of computers and various software applications
• Proficiency in language(s) other than English is considered an asset
• Demonstrates ability to work independently and collaboratively within a multi-disciplinary health service environment
• Comfortable working with a diverse client population
• Demonstrates strong verbal and written communication skills
• Good telephone etiquette
• Professionalism, computer skills and organizational skills
• Adaptability and decision making skills
• Proficient in dental practice management software; good working knowledge of ABELDent dental software would be an asset
• Exceptional organizational skills
• Excellent customer service skills

Responsibilities

• Striving for excellence in client-centred care, the Dental Receptionist provides initial and ongoing telephone and personal contact with the clientele and business contacts of the Centre.
• The Dental Receptionist is accountable to the Dental Supervisor.
• Provide courteous, professional reception to clients and visitors; support dental practice operations and administrative tasks.

Skills

Typing

Computer skills

Customer service

Verbal communication

Education

Dental Assisting Diploma

Dental Receptionist Certificate

On-The-Job Training

Tools

ABELDent

Dental PM Software

Job description

JOB POSTING

Full Time Regular Position

Queen West Site

Job ID: 2026-117

Dental Receptionist

Full-Time Regular Position, 1.0 FTE (35 hours/week),

Bargaining Unit - UFCW Local 175

Parkdale Queen West Community Health Centre (PQWCHC) is a dynamic, community-based health care organization that has historically served mid-west downtown Toronto, and now provides outreach services to across the entire city. Offering a broad range of services, including primary health care, dental care, harm reduction, health promotion, counselling, and community development programming, we are also committed to serving people who face barriers to health care, and we strive to reduce these barriers. PQWCHC is a multi-sited organization.

We are seeking an experienced Dental Receptionist who shares our passion for making a difference; you see this role as an opportunity to take the next step in your successful career while contributing to a vision of Inclusive Communities. Responsive Healthcare. Healthier Lives.

General Responsibilities:

Striving for excellence in client-centred care, the Dental Receptionist provides initial and ongoing telephone and personal contact with the clientele and business contacts of the Centre. The Dental Receptionist provides a courteous and professional assistance to the Centre’s clientele and visitors. The Dental Receptionist is responsible for a wide variety of administrative tasks and will perform all duties in a manner that ensures the efficient running of the dental practice.

The Dental Receptionist is accountable to the Dental Supervisor.

Qualifications:

1. Dental Assisting Diploma, Dental Receptionist Certificate or On-The-Job Training in a dental setting
2. Minimum one year experience in a dental setting and sound knowledge of dental terminology
3. Working knowledge of general administrative practices.
4. Proficiency in typing and in the use of computers and various software applications
5. Proficiency in language (s) other than English is considered an asset
6. Demonstrates ability to work independently and collaboratively within a multi-disciplinary health service environment
7. Comfortable working with a diverse client population
8. Demonstrates strong verbal and written communication skills
9. Good telephone etiquette
10. Professionalism, computer skills and organizational skills
11. Adaptability and decision making skills
12. Proficient in dental practice management software; good working knowledge of ABELDent dental software would be an asset
13. Exceptional organizational skills
14. Excellent customer service skills

Note:

• Consideration will be given to applicants with experience in a dental office setting
• You must be available to work during weekends, as the dental office will expand to weekends

Compensation:

$41,547 to $50,021 per annum, plus Group Benefits and HOOPP (Healthcare of Ontario Pension Plan)

Job ID: 2026-117

Please also note that the successful candidate will be required to provide a police vulnerable sector check as a condition of employment, however strong consideration is made to the type of offense. Employment is conditional upon having had a full series of COVID-19 vaccinations (2 doses, plus booster within 6-12 months) 14 days before starting employment.

PQWCHC is committed to the principles of access and equity. PQWCHC is committed to reflecting the diversity of the communities it serves and we encourage applicants who reflect Toronto’s Indigenous, LGBTQ2, racial, and cultural diversity. We welcome and encourage applications from all qualified candidates, including people with disabilities. Accommodations are available on request. Parkdale Queen West CHC is in full compliance of the Ontario Human Rights Code and does not discriminate on the ground of records of offenses.