Dental Receptionist & Assistant

eBrandon; Brandon; Hybrid; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly wage

Paid sick leave

Team-oriented environment

Ongoing learning and professional dev.

Job summary

Brandon Perio Clinic in Brandon, Manitoba seeks an organized front desk administrator for a one-year term position with potential for extension. You will greet patients, manage calls and scheduling, handle billing, and support the clinical team.

Experience in a dental or medical office is preferred; strong communication and organizational skills are essential in a fast-paced, team-oriented environment. Competitive wage and benefits offered.

Qualifications

• Experience in a dental or medical office preferred.
• Strong knowledge of dental billing procedures a plus.
• Excellent communication and customer service skills.
• Well-organized with ability to multitask in a fast-paced setting.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Manage phone calls, emails, and appointment scheduling.
• Coordinate treatment schedules, including surgical appointments.
• Process insurance claims and billing with accuracy.
• Maintain patient records and ensure confidentiality.
• Support the clinical team with administrative coordination.
• Prepare treatment rooms and surgical setups as needed.
• Maintain clean and organized front desk and reception area.

Skills

Customer service

Communication

Organization

Multitasking

IPAC familiarity

Tools

Billing software

Scheduling software

Job description

Job type: One-year term position with potential for extension)

Brandon Perio Clinic is a specialized periodontal practice in Brandon, Manitoba, focused on gum health, surgical care, and dental implants. We pride ourselves on providing exceptional patient care in a professional, welcoming, and team-oriented environment.

Key Responsibilities

• Greet and check in patients in a warm and professional manner
• Manage phone calls, emails, and appointment scheduling
• Coordinate treatment schedules, including surgical appointments
• Process insurance claims, pre-authorizations, and billing
• Handle patient records and maintain confidentiality
• Manage recalls and follow-up communications
• Support the clinical team with administrative coordination
• Maintain a clean and organized front desk area
• Prepare treatment rooms and surgical setups for periodontal and implant procedures
• Assist chairside during surgeries (e.g., scaling and root planing, extractions, implants, grafting)
• Maintain strict infection prevention and control (IPAC) protocols
• Sterilize instruments and manage surgical workflow efficiently
• Ensure patient comfort and provide reassurance before, during, and after procedures
• Deliver clear post-operative instructions to patients
• Maintain accurate records and support overall clinic operations

Qualifications

• Previous experience in a dental or medical office (preferred)
• Strong knowledge of dental insurance and billing procedures
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Attention to detail and ability to work in a fast-paced environment

What We Offer:

• Competitive hourly wage (based on experience)
• paid sick leave
• Supportive, team-oriented environment
• Opportunity to gain experience in a specialty surgical practiceOngoing learning and professional development