Dental Practice Manager - Ocean Dental

Oceandental; Burnaby; Hybrid; CAD 78,000 - 85,000; Full time

Job summary

Ocean Dental in Burnaby, BC is seeking a Dental Office Manager who leads operations, fosters team development, and delivers outstanding patient service.

The role focuses on operational planning, staffing, budgeting, and ensuring regulatory compliance while guiding a friendly, modern practice toward continued growth. You will partner with leadership to implement programs, manage scheduling, payroll, and vendor relationships, while maintaining a patient‑centered culture and high standards of care.

Qualifications

• University or college diploma in business or office administration.
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager.
• Experience with dental software and Microsoft Office preferred.
• Strong budgeting and forecasting experience.

Responsibilities

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
• Compliance & Patient Safety
• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation
• Lead, coach and motivate the team to improve productivity, engagement and retention of patients
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives …
• Support recruitment efforts to interview dental professionals and assess for best fit
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process …

Skills

Leadership

Budgeting

Staff management

Recruitment support

Payroll administration

Education

University or College Diploma in business or office administration

Tools

Dental software systems

Microsoft Office

Job description

Get to Know Us:

At Ocean Dental, we believe exceptional patient care starts with a supportive and collaborative team. Located in the heart of Burnaby, BC, our modern, patient-focused practice is committed to creating positive dental experiences while fostering a workplace where team members can thrive.

We take pride in our friendly culture, strong commitment to clinical excellence, and dedication to building lasting relationships with both our patients and our team. As we continue to grow, we're seeking a Dental Office Manager who is passionate about leadership, organization, and delivering outstanding service. If you enjoy working in a fast-paced environment, empowering teams, and making a meaningful impact on the patient experience, we'd love to hear from you.

Schedule:

• Monday to Friday
• 40 hours weekly

What Sets Us Apart:

• Grow Without Limits:We’ll match your ambition, curiosityand drive to be your best with award-winning education, hands‑on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total‑rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry‑leading CE and social and networking events and si part ?? .. ????

The salary for this Practice Manager position is $78,000-85,000 per annum dependent on skills, experience, and location. This role comes with an annual bonus, benefits and free parking.

Your Impact:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team
• Compliance & Patient Safety
• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership:

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives …
• Support recruitment efforts to interview dental professionals and assess for best fit
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process …

About You:

• University or College Diploma in business or office administration
• 3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case‑by‑case basis.