Dental Office Operations & Patient Experience Lead

DentalZen; Whitby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A dental care provider in Whitby is looking for an experienced office manager to oversee staff, ensure operational efficiency, and enhance patient experience. This role involves supervising staff, maintaining inventory, managing patient scheduling, and supporting marketing initiatives. Candidates should possess strong leadership skills, a commitment to high standards of patient care, and the ability to effectively manage conflict and communications within the office environment.

Qualifications

• Strong leadership and supervision skills.
• Excellent communication abilities with staff and patients.
• Ability to manage conflict effectively.

Responsibilities

• Oversee staffing and ensure staff training.
• Assist in operational efficiency and cost control.
• Maintain patient experience standards and address inquiries.

Job description

A dental care provider in Whitby is looking for an experienced office manager to oversee staff, ensure operational efficiency, and enhance patient experience. This role involves supervising staff, maintaining inventory, managing patient scheduling, and supporting marketing initiatives. Candidates should possess strong leadership skills, a commitment to high standards of patient care, and the ability to effectively manage conflict and communications within the office environment.