Dental Front Desk & Admin Specialist

123 Dentist Ltd.; Sault Ste. Marie; On-site; CAD 36,000 - 48,000; Full time

Job summary

123 Dentist Ltd. in Canada is seeking a friendly Dental Receptionist / Administrative Assistant to join our team in a full-time capacity. You will greet patients, manage check-in/check-out, answer phone calls, and support day-to-day office operations with a welcoming, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable with basic computer software. Previous dental office experience is an asset, but strong customer service and administrative skills are valued.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Comfortable answering phones and interacting with patients.
• Basic computer skills and ability to learn office software.
• Ability to multitask and work well in a team environment.
• Previous dental reception or dental office experience is an asset.
• Knowledge of dental insurance and dental office procedures is an asset.

Responsibilities

• Greet patients and assist with patient check-in and check-out.
• Answer incoming phone calls and assist with patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Communicate with dental insurance companies regarding coverage, claims, and benefits.
• Assist with day-to-day dental office operations and administrative tasks.
• Maintain accurate patient records and update information as needed.
• Provide excellent customer service and help ensure a positive patient experience.

Skills

Excellent communication

Organizational skills

Phone etiquette

Basic computer skills

Multitasking

Dental reception experience

Dental insurance knowledge

Job description

123 Dentist Ltd. in Canada is seeking a friendly Dental Receptionist / Administrative Assistant to join our team in a full-time capacity. You will greet patients, manage check-in/check-out, answer phone calls, and support day-to-day office operations with a welcoming, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable with basic computer software. Previous dental office experience is an asset, but strong customer service and administrative skills are valued.