Demand & Order Coordinator — Flexible Work Options

ALDO Group; Montreal (administrative region); On-site; CAD 45,000 - 60,000; Full time

Job summary

The Aldo Group is seeking an organized Demand Management associate in Montreal to join our wholesale and franchise order team. You will process orders in SAP, coordinate with logistics, and provide accurate reporting using Excel and BI tools.

You will work closely with Account Management to ensure on-time fulfillment and will resolve discrepancies and delays with a proactive, data-driven approach.

Qualifications

• Strong organizational and analytical skills.
• Excel proficiency and willingness to learn new software systems.
• Ability to process and manipulate large data sets accurately.
• Detail oriented and a team player.

Responsibilities

• Process and monitor wholesale/franchise orders in SAP.
• Receive and manage franchise orders from third-party sites; ensure SAP accuracy.
• Manage wholesale orders through various third-party portals.
• Maintain an accurate orderbook and provide visibility to stakeholders using SAP/BI and Excel reports.
• Understand customer delivery procedures and address delays promptly.
• Collaborate with DC & logistics to minimize impact to customers.
• Work with Account Management to ensure outbound order accuracy and on-time fulfillment.
• Respond clearly to enquiries and resolve order discrepancies and claims.
• Investigate and resolve SAP issues; escalate to IT/Ops as needed.

Skills

Positivity

Curiosity

Adaptability

Organizational skills

Analytical skills

Attention to detail

Team player

Learning new software

Tools

Excel

SAP

BI tools

Job description

The Aldo Group is seeking an organized Demand Management associate in Montreal to join our wholesale and franchise order team. You will process orders in SAP, coordinate with logistics, and provide accurate reporting using Excel and BI tools.

You will work closely with Account Management to ensure on-time fulfillment and will resolve discrepancies and delays with a proactive, data-driven approach.