Delivery & Transportation Supervisor

Staples Canada; Quebec; On-site; CAD 64,000 - 72,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is hiring for a driver-operations leader in Québec City. You will supervise drivers, coordinate deliveries, and manage schedules to ensure orders are delivered next day. The role requires bilingual French/English communication and a valid driver’s license.

Responsibilities include training, route issue resolution, budgeting input, and safety compliance. Occasional loading/unloading duties are expected. Strong leadership and knowledge of local routes are essential.

Qualifications

• Valid class 5 driver’s license.
• 21 years old minimum.
• Bilingual in French and English.
• Clean driver’s abstract with no major violations.
• Experience with lightweight trucks preferred.
• Ability to guide, direct and motivate others.
• Able to lift up to 70 pounds unassisted; hand truck/dolly preferred.
• Knowledge of metro area, delivery routes, and warehouse operations.
• Minimum of 3 years’ experience with delivery routes and warehouse operations; or equivalent.

Responsibilities

• Lead and direct drivers to meet goals; provide feedback; train, hire, coach, and terminate drivers as needed.
• Assess and resolve route issues, undelivered packages, and driver incidents.
• Develop work schedules, create reports, and contribute to the budget process.
• Coordinate deliveries and implement fixes for undelivered packages.
• Track vehicle tags and road permits for company vehicles.
• Occasionally perform delivery and loading/unloading duties.
• Ensure safety procedures are followed and maintain a safe work environment.

Skills

Leadership

Training

Coaching

Scheduling

Motivation

Communication

Problem-solving

Job description

Staples Canada is hiring for a driver-operations leader in Québec City. You will supervise drivers, coordinate deliveries, and manage schedules to ensure orders are delivered next day. The role requires bilingual French/English communication and a valid driver’s license.

Responsibilities include training, route issue resolution, budgeting input, and safety compliance. Occasional loading/unloading duties are expected. Strong leadership and knowledge of local routes are essential.