Delivery Specialist

goeasy; New Glasgow; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Delivery Specialist to enhance customer satisfaction through exceptional service. In this role, you'll engage with customers in various ways, demonstrating compassion and understanding of their needs. Comprehensive training will be provided, ensuring you have the tools for success. This role offers an opportunity to work in a supportive environment that values integrity and results. Join a team that prioritizes personal growth and recognizes your contributions with various awards and development programs. If you're ready to make a difference and thrive in a dynamic workplace, this position is perfect for you.

Benefits

Monthly incentive plans

RRSP matching

Extended healthcare coverage

Paid personal and volunteer days

Employee discount program

Tuition Assistance Program

Leadership development programs

Qualifications

• Excellent communication skills and customer-oriented approach.
• Ability to lift 50+ pounds and move large home goods.

Responsibilities

• Build superior customer sales experiences through engagement.
• Deliver best in class service when delivering products.

Skills

Customer Communication

Sales Experience

Compassion

Integrity

Education

High School Diploma

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions.
• Communicate the terms and conditions of our financial products and how we can help them achieve their goals.
• Support retail operations by supporting the merchandising and maintenance of the store.
• Deliver best in class service when delivering our products to customers' homes.

Who you are as the successful candidate:

• Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction.
• Compassionate and operates with integrity on every sale – will care deeply for our customers!
• Some experience in a customer-facing environment.
• Full class driver’s license with a driver’s abstract in good standing.
• Ability to lift 50+ pounds and move large home goods.
• Able to pass background checks (criminal, employment, driving history).

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.