Delivery Executive | Northeast-Canada Market Unit

SAP SE; Toronto; On-site; CAD 140,000 - 190,000; Full time

Job summary

SAP SE in North America seeks a senior SAP program delivery leader to drive large, multi-workstream SAP programs across complex enterprise accounts. You will own delivery strategy, governance, and executive stakeholder relationships from start to finish.

You will manage program portfolios, ensure financial performance, and shape growth opportunities with customers and partners, applying AI-driven approaches to delivery excellence.

Qualifications

• Extensive project management experience across multi-year SAP programs.
• Owns C-suite relationships across complex delivery programs.
• Hands-on knowledge of SAP delivery tools (ALM, LeanIX, Signavio).
• Hands-on agentic AI practice for quality and automation.

Responsibilities

• Set and own delivery strategy, governance, and quality across full lifecycle.
• Lead Steering Committees and Business Reviews at the C-suite level.
• Manage stakeholder conflicts, risks, and issues across SAP, customer, and partner teams.
• Own program financial performance and balance profitability with delivery quality.
• Lead account growth and support services and license sales cycles.

Skills

Delivery leadership

Program management

Stakeholder management

Governance

Cross-functional leadership

ALM tools

LeanIX

Signavio

Agile methods

AI quality controls

Education

Business or Project Management degree

Tools

ALM

LeanIX

Signavio

Agile tools

Job description

Job Description

What you'll Bring

You bring enterprise delivery leadership and the executive presence to engage at program level. You have led teams of project managers and delivery partners across complex, multi-workstream SAP programs. You plan with precision and execute consistently - keeping programs on track across their full lifecycle. You navigate stakeholder conflict with clarity - finding common ground and keeping delivery on course. A degree in business or project management, or equivalent experience, supports your profile.

• Extensive project management experience covering governance, financial accountability, and risk management across multi-year SAP programs.
• A track record of owning C-suite relationships across SAP's most complex delivery programs.
• Hands-on knowledge of SAP delivery tools - Application Lifecycle Management (ALM), LeanIX, Signavio, and Agile methods.
• Hands-on agentic AI practice - evaluating outputs for quality, driving adoption, and applying AI-assisted automation.
• Certifications in SAP project management, change management, or AI - English fluency required; French bilingualism preferred.

What you'll Build

In this role, you own SAP delivery for some of North America's most complex enterprise accounts. You hold full accountability for program outcomes - from delivery strategy to financial performance. Your role spans executive relationship ownership, program portfolio governance, and SAP business development. You set the standard for how delivery gets done.

• Set and own delivery strategy, program governance, and quality frameworks across the full program lifecycle.
• Lead Steering Committees and Business Reviews at C-suite level - keeping stakeholders accountable to program commitments.
• Manage stakeholder conflict, risks and issues - resolving disagreements across SAP, customer, and partner teams and mitigating risks and issues
• Own program financial performance - balancing profitability with delivery quality and long-term customer outcomes.
• Lead account growth - identifying commercial opportunities and supporting services and license sales cycles.

Where you Belong

The Northeast-Canada US Market Unit delivers SAP programs for North America's most complex enterprises. You operate at a level where your judgement carries weight and your impact is direct. This team values rigorous accountability, direct communication, and a commitment to delivery excellence. At this level, you shape program outcomes and help grow SAP's position in the market.

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.