Delivery Consultant - Entry Level Sales Program 2027

IBM

Toronto

Hybrid

CAD 69,000 - 98,000

Full time

34 hours ago

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Benefits offered by this job

Hybrid work environment

Regular employment

Competitive salary

Job summary

IBM Toronto is seeking an Entry Level Delivery Consultant to support our clients through technology-driven transformation. You’ll help translate business needs into technical specs, run stakeholder interviews, and map current-to-future processes while guiding agile delivery and adoption of KPI impacts.

You’ll gain exposure to hybrid cloud strategies, AI, and DevOps, building a diverse portfolio of client experiences and mastering industry domains within IBM’s Global Markets team.

Qualifications

Bachelor’s or Master’s degree completed by start date in Computer Science, Information Systems Technology, Computer Engineering, Computer Information Systems, MIS, IT.
Knowledge of adapting to new concepts and ongoing learning in a business context.
Experience applying innovation to improve organizational performance.
Ability to collaborate across diverse groups and manage multiple objectives.

Responsibilities

Assist with Cloud migration and system application implementation or upgrades.
Run or support workshops, meetings and stakeholder interviews.
Document requirements from the product owner/business lead.
Develop process maps for As-Is and To-Be scenarios.
Translate client requirements into analytical specifications for IBM solution.
Define current and future operational scenarios and translate business requirements to solution requirements.
Model business value and drive KPI adoption with stakeholders.
Develop communications for specific audiences.
Work in an Agile, collaborative environment.
Apply Design Thinking to client challenges.
Analyze data to support conclusions and strategies.

Skills

Java

Python

C++

dot.net

HTML

Data analysis

Leadership

Agile

Design Thinking

Education

Bachelor’s or Master’s degree in CS/IS/IT-related field by start date

High School Diploma/GED

Job description

At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your role and responsibilities

You’re right at the intersection of technology, people, and process, helping your clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision.

Associate Consultants are important and key players for our clients. You’ll be their guide to developing an understanding of their processes, goals, and objectives to define their future state, then help them get there. You’ll help clients understand leading technologies and the impact they can have on traditional business processes. You’ll have an opportunity to build a powerful portfolio of interesting and rewarding experiences, taking advantage of opportunities to master new skills, learning about and becoming an expert in our client’s industries, and tackle new challenges.

Assist with Cloud migration and system application implementation or upgrades
Run or support workshops, meetings and stakeholder interviews.
Document requirements from the product owner/business lead.
Develop process maps to understand As-Is and To-Be scenarios.
Translate client requirements into analytical specifications for the implementation of the IBM solution.
Define current and future operational scenarios (processes, models, use cases, plans and solutions) and works with client using an agreed methodology to ensure proper translation of business requirements to solution requirements.
Project business value of a solution in client-relevant terms and drive adoption of key performance indicator (KPI) impact with key client stakeholders.
Develop communications tailored to specific audiences.
Work in an Agile, collaborative environments.
Use IBM’s Design Thinking to help solve client’s challenges.
Analyze data to support conclusions and strategies, and design organization.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

Bachelor’s or Master’s degree completed by start date in Computer Science, Information Systems Technology, Computer Engineering, Computer Information Systems, Management Information Systems, Information Technology.
Knowledge of methods and ability to grasp new concepts, acquire new ways of seeing things, and revise ways of thinking and behaving, with the understanding that this is an ongoing business necessity.
Understanding of the value of innovation and ability to develop new ideas and initiatives that improve the performance of the organization.
Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Knowledge of effective self- management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others' concerns and contributions.
Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions and results.
Knowledge of key concepts, terminology and principles for a skill or specialization domain; Ability to apply knowledge to solve problems, perform tasks and deliver results within the skill or specialization domain; Ability to maintain and enhance skills in the skill or specialization domain.
Basic understanding of Hybrid Cloud Strategies (IBM Cloud, AWS, Azure, etc.), AI, Networks and Devops.
Excellent verbal and written communication skills.

Preferred technical and professional experience

Familiarity and experience in computer languages: Java, Python, C++, C#,dot.net,HTML
Data analysis skills
Have a passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
Can translate business requirements into technical solutions as well as generating business case.
Demonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

The salary range for the position is based on a full-time schedule. Your ultimate salary within this range may vary depending on your job-related skills and experience for this position.

Job Title

Delivery Consultant - Entry Level Sales Program 2027

Job ID

132844

City / Township / Village

Toronto

State / Province

Country

Canada

Work arrangement

Hybrid

Area of work