Delivery Billing Execution (DBE) Specialist

Nokia; Ottawa; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Corporate Retirement Savings Plan

Health and dental benefits

Short-term disability

Long-term disability

Life insurance

AD&D – Company paid 2x base pay

Optional or Supplemental life and AD&D

Paid time off for holidays andVacation

Employee Stock Purchase Plan

Tuition Assistance Plan

Adoption assistance

Employee Assistance Program/Work Life

Job summary

Nokia is seeking a DBE Specialist to own end-to-end execution of customer deliveries and billing processes in a global environment. You will manage order fulfillment, coordinate logistics, and ensure timely invoicing while collaborating with Order Management, Supply Chain, and Finance to drive revenue and compliance.

You will lead efforts in delivery planning, invoicing governance, and process improvements, maintaining strong stakeholder relationships and upholding governance standards across

Qualifications

• Bachelor's degree required in business, supply chain, commerce, finance, or related field.
• Experience in a global environment with billing operations, delivery execution, or related functions (3+ years).
• Strong understanding of Order-to-Cash lifecycle, including delivery and logistics coordination.
• Knowledge of SAP SD ERP and related business systems is essential.
• Familiarity with international logistics, trade compliance, and customer delivery processes.
• Excellent stakeholder management, communication, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, global environment.
• Eligible to meet NSA/CAPS approval requirements.
• Fluency in English; Spanish is a plus.
• Experience with LC processes, export/import documentation, and customs is beneficial.

Responsibilities

• Manage the operational execution of customer orders, ensuring timely fulfillment and shipment.
• Coordinate delivery planning, logistics, and shipment execution, working with Project Managers and relevant teams.
• Execute and govern invoicing activities, including creating, dispatching, and managing Debit/Credit Notes.
• Proactively manage billing exceptions and order closure activities to drive timely revenue processes.
• Monitor delivery milestones, shipment readiness, and logistics performance to meet customer expectations.
• Ensure compliance with SOX controls, business policies, and governance requirements.
• Identify opportunities for process simplification, automation, and continuous improvement.
• Collaborate with Project Managers, Delivery Operations, Supply Chain, and Finance teams.
• Maintain strong stakeholder management, communication, and problem-solving skills.
• Stay updated on international logistics, trade compliance, and customer delivery processes.

Skills

Stakeholder management

Communication

Analytical thinking

Problem solving

Project coordination

Education

Bachelor's degree in Business Administration, Supply Chain Management, Commerce, Finance, or related field

Tools

SAP SD ERP

Job description

Job Description

As a DBE Specialist, you will own the end-to-end execution of customer deliveries and billing operations. Your responsibilities include managing the operational aspects of order fulfillment, coordinating logistics, and ensuring timely invoicing. You will work closely with various teams, including Order Management, Supply Chain, and Finance, to drive exceptional customer experiences and successful revenue processes. This role is vital in maintaining compliance, managing stakeholders, and identifying process improvements.

How You Will Contribute And What You Will Learn

• Manage the operational execution of customer orders, ensuring timely fulfillment and shipment.


• Coordinate delivery planning, logistics, and shipment execution, working closely with Project Managers and relevant teams.


• Execute and govern invoicing activities, including creating, dispatching, and managing Debit/Credit Notes.


• Proactively manage billing exceptions and order closure activities to drive timely revenue processes.


• Monitor delivery milestones, shipment readiness, and logistics performance to meet customer expectations.


• Ensure compliance with SOX controls, business policies, and operational governance requirements.


• Identify opportunities for process simplification, automation, and continuous improvement.


• Collaborate effectively with Project Managers, Delivery Operations, Supply Chain, and Finance teams.


• Maintain strong stakeholder management, communication, and problem-solving skills.


• Stay updated on international logistics, trade compliance, and customer delivery processes.

Key Skills And Experience

• Bachelor's degree in Business Administration, Supply Chain Management, Commerce, Finance, or a related field.


• 3+ years of experience in a Global Environment managing Billing Operations, Delivery Execution, or related functions.


• Strong understanding of the Order-to-Cash lifecycle, including delivery execution and logistics coordination.


• Experience with SAP (SD) ERP and related business systems is essential.


• Knowledge of international logistics, trade compliance, and customer delivery processes.


• Excellent stakeholder management, communication, analytical, and problem-solving skills.


• Ability to manage multiple priorities and thrive in a fast-paced, global work environment.


• Eligible to meet NSA/CAPS approval requirements.


• Fluency in English is mandatory; additional fluency in Spanish is an asset.


• Experience with Letter of Credit (LC) processes, export/import documentation, and customs is beneficial.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits in Canada :

• Corporate Retirement Savings Plan


• Health and dental benefits


• Short-term disability, and long-term disability


• Life insurance, and AD&D – Company paid 2x base pay


• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)


• Paid time off for holidays and Vacation


• Employee Stock Purchase Plan


• Tuition Assistance Plan


• Adoption assistance


• Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.