Deli Utility Clerk (Brentwood)

Calgary Co-op; Calgary; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Extended health benefits

Paid vacations

5% employee discount (cashback)

Training & development programs

Job summary

Calgary Co-op is seeking a Deli Utility Clerk to deliver friendly customer service while maintaining a safe, efficient deli operation. The role focuses on proper customer interaction, stock management, and adherence to all safety policies.

You will stock displays, handle merchandise, assist with inventory, and may perform till duties where required. The position includes deli prep in locations with a Bistro and strict compliance with health and safety standards.

Qualifications

• Grade 9 or acceptable combination of education and experience.
• Bakery retail or related retail experience.
• Must be fluent in English.
• Deli product knowledge/experience.

Responsibilities

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints.
• Stock displays and facing in an efficient and organized manner; maintain display presentation and stock levels.
• Handle merchandise ensuring quality, minimize damages and markdowns; provide substitutions and ensure price integrity.
• Perform general clean up duties such as cleaning spills and display fixtures; keep sales floor and back stock area tidy.
• Follow Occupational Health & Safety, Food Safety, and Environmental regulations and policies.
• Care for equipment and tools; report repair requirements to the Deli Supervisor/Manager.
• Responsible for ordering merchandise and supplies; receiving and verifying invoices and proper storage of products.
• Assist in organizing and conducting inventory.
• Adhere to Alberta Gaming and Liquor Commission rules where applicable.
• Prepare deli platters and trays; operate roasters; perform cash handling at the till where applicable.
• Assist with customer service or food preparation in Bistro locations when required.

Skills

Fluent English

Deli product knowledge

Education

Grade 9 or equivalent

Job description

Job Description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments. The Deli Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to all Company policies, procedures and standards. The Deli Clerk position reports directly to the Deli Supervisor/Deli Manager, and the main responsibilities include:

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Deli Utility function including but not limited to; stocking displays and facing in an efficient and organized manner. Ensures display presentation and stock levels are maintained.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained. Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools; and reports repair requirements to the Deli Supervisor, Manager or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.
• In stores, which have liquor licenses, adheres to all rules and regulations as set out by the Alberta Gaming and Liquor Commission.
• Prepares deli platters and trays, operates roasters and in locations with a deli till, performs all aspects of cash handling procedures of the till.
• In locations with a Bistro, assists with customer service and/or food preparation when required.

What skills and abilities will you need to be considered?

• Grade 9 or acceptable combination of education and experience
• Bakery retail or related retail experience

What skills and abilities will set you apart from others?

• Must be fluent in English
• Deli product knowledge/experience

Benefits & Perks

Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. We offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan. As well as numerous training and development programs.

About Calgary Co-op

Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. We have locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore, that include: food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores. We also own and operate Community Natural Foods and Beacon Pharmacy. With over 456,000 members, 3530 employees, assets of $757 million and annual sales of $1.3 billion, Calgary Co-op is committed to delivering an exceptional customer experience through inspired team members. We are proud recipient of Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.