Deli - Manager Deli

Safeway; Winnipeg; On-site; CAD 55,000 - 75,000; Full time

Job summary

Safeway in Winnipeg is seeking a Deli Manager to oversee the department's efficient, fiscally responsible operation. You will lead staff to deliver top-tier customer service while adhering to food safety protocols, SOPs, and health and safety guidelines.

The role focuses on coaching and developing the team, managing budgets and inventory, merchandising, and ensuring regulatory compliance. You will drive sales, margins, and employee engagement, while coordinating with store leadership to maintain

Qualifications

• Above average communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Lead and manage staff to achieve customer service goals.
• Manage budgets, labor costs, and inventory control.
• Coach and develop team; succession planning and training.
• Ensure compliance with OH&S, food safety and SOPs.
• Coordinate merchandising and product presentation.

Skills

Communication (oral & written)

Department operations knowledge

Independent work in fast-paced env.

Tools

Microsoft Office Suite

Job description

Ready to start fresh?

The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll have an impact:

People Leadership

• Create a coaching and development culture for all employees, which embraces a passion for food
• Demonstrate outstanding leadership, while serving as a role model
• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
• Communicate operational requirements/changes to department employees
• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
• Execute Winning Conditions as required

Policy/ Regulatory Adherence

• Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
• Manage the department budget

Personal/ Professional Development

• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies

Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you bring to the table:

• Above average communication skills (oral and written)
• Full knowledge of department operations and skills
• Proficient in use of Microsoft office suite
• Full knowledge of total store operations and skills
• Ability to work independently in a fast-paced environment
• Above average communication skills (both oral and written)
• Full knowledge of department operations and skills
• Proficient use of Microsoft Office Suite