Deals - Risk and Quality, Senior Manager

PwC Canada; Toronto; Hybrid; CAD 112,000 - 162,000; Full time

Job summary

PwC Canada seeks an experienced Deals Risk & Quality Senior Manager to lead risk and quality initiatives across the Deals practice. You will guide engagement risk, quality controls, and process improvements, while coaching junior colleagues and partnering with senior leadership to elevate risk management across the lifecycle.

You will collaborate with the Deals practice and risk teams to implement practical risk solutions, oversee training, and communicate guidance and alerts to stakeholders

Qualifications

• Strong judgment, analytical and problem-solving skills.
• Experience in risk management, quality, advisory or professional services.
• Ability to build trusted relationships with senior stakeholders and influence outcomes.
• Excellent communication, presentation and business writing skills.
• Strong organizational and project management abilities; able to multitask.
• Independent and proactive in a fast-paced environment.
• Undergraduate degree; CPA/CFA or risk management certs may be an asset.

Responsibilities

• Lead the delivery of Deals R&Q activities within PwC's risk model and delivery priorities.
• Provide risk-informed guidance on processes, compliance, and engagement matters.
• Collaborate with second-line risk teams and leadership on risk management.
• Enhance tools, processes, and guidance to identify and manage risk across engagements.
• Advise on engagement letters, terms, and acceptance processes for practical risk solutions.
• Analyze data to develop insights and inform risk priorities for leadership.
• Track issues and develop guidance and action plans for resolution.
• Lead or contribute to Risk and Quality projects and regulatory initiatives.
• Develop and deliver training and communications for staff and partners.
• Prepare risk and quality communications and leadership updates.
• Coach junior team members and build team capability.

Skills

Risk management

Quality delivery

Stakeholder management

Communication

Project management

Leadership

Coaching

Education

Undergraduate degree in business/commerce/law

CPA/CFA or risk management certs asset

Job description

A career in Deals Risk & Quality will provide you with the opportunity to help protect PwC’s reputation and enhance the Firm’s profitability by enabling our Deals practice to effectively manage risk and deliver with quality. As part of our One Firm Risk model, members of our team have an extensive track record of managing our overall risk management needs. We focus on supporting the business in delivering quality services to our clients and effective risk management through the engagement life cycle. The Deals practice continues to experience growth, and the Risk and Quality team must respond to those evolving needs. The Deals Risk and Quality (Deals R&Q) group is seeking an experienced Senior Manager to join our team. The successful candidate will provide leadership and operational oversight across key Deals R&Q activities, partnering with the Deals practice and Risk and Quality stakeholders to support effective risk management, quality delivery, and continuous improvement.

The Opportunity

As a Deals Risk & Quality, Senior Manager, you will play a key role in enabling the Deals practice to manage risk effectively, deliver with quality, and respond to evolving business needs. Your role will include, but isn’t limited to:

• Lead the delivery of Deals R&Q activities within the first line of PwC’s risk and quality model, including engagement contracting, quality initiatives, delivery excellence priorities, and practice-facing risk support.
• Provide practical, risk-informed guidance to Deals partners and engagement teams on R&Q processes, compliance requirements, and complex or higher-risk engagement matters.
• Work closely with second-line risk teams and Deals leadership to support client and engagement risk management activities, ensuring alignment with firm policies and One Firm Risk requirements.
• Lead or support enhancements to tools, processes, and guidance used to identify, assess, monitor, and manage risk across the Deals engagement lifecycle.
• Apply strong knowledge of Deals services, engagement letters, contractual terms, and engagement acceptance processes to advise the business and identify practical risk management solutions.
• Analyze reporting data and emerging trends to develop insights for Deals leadership, inform risk priorities, and support continuous improvement across the practice.
• Track and manage issues arising from engagements and R&Q activities, including developing guidance, documentation, and action plans to support resolution and consistency.
• Lead or contribute to Risk and Quality projects, including regulatory initiatives, One Firm Risk priorities, and process improvement projects identified within the Deals R&Q group.
• Develop and deliver Deals R&Q training and communications for staff, partners, and other stakeholders, helping build awareness and strengthen quality behaviors across the practice.
• Prepare and review risk- and quality-related communications, including risk alerts, highlights, guidance materials, and leadership updates.
• Coach and support junior team members, helping build capability within the Deals R&Q team and supporting effective delivery of team priorities.

What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Strong judgment, investigative, analytical, and problem-solving skills, with the ability to assess complex issues, manage ambiguity, and provide balanced, practical recommendations.
• Proven business experience in risk management, quality, advisory, professional services, or a related commercial environment, ideally with exposure to transactional or client-facing work.
• Demonstrated ability to build trusted relationships with senior stakeholders, influence outcomes, and communicate risk considerations clearly and confidently.
• Excellent communication, presentation, facilitation, and business writing skills, including the ability to prepare clear guidance and leadership-ready materials.
• Strong organizational, project management, and prioritization skills, with the ability to lead initiatives, manage multiple priorities, and work independently in a fast-paced environment.
• Keen interest in the PwC Deals practice and its services, with strong interpersonal skills and the ability to work effectively with client-facing teams, partners, and risk management professionals in a collaborative environment.
• Experience coaching, supervising, and supporting the development of others, with a collaborative leadership style and commitment to building team capability.
• Undergraduate degree (business, commerce, law, or a related field); professional designations such as CPA, CFA, or risk management certifications would be considered an asset.
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $112,400 - $162,400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).