Deals - Risk and Quality, Manager

PwC Canada; Toronto; Hybrid; CAD 85,000 - 135,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

PwC Canada is seeking a Deals Risk & Quality Manager on a 12-month contract to support the Deals practice in managing risk and delivering with quality. The role involves contracting, guidance, risk oversight, and process improvements across engagements.

The successful candidate will partner with Deals and Risk & Quality stakeholders, deliver training, and help strengthen risk controls while operating within a One Firm Risk framework. This position supports hybrid work arrangements across Canada.

Qualifications

• Strong judgment, investigative, analytical, and problem-solving skills.
• Relevant business experience in risk management, quality, advisory, professional services, or related environment.
• Demonstrated ability to build trusted relationships and communicate risk clearly.

Responsibilities

• Support delivery of Deals R&Q activities within PwC’s risk model.
• Provide practical, risk-informed guidance to Deals partners and teams on R&Q processes.
• Collaborate with second-line risk teams and Deals leadership on risk management.
• Support enhancements to tools, processes, and guidance for managing risk across engagements.
• Advise on engagement letters and acceptance processes to mitigate risk.
• Analyze reporting data to develop insights and inform risk priorities.
• Track issues and develop guidance for timely resolution.
• Contribute to regulatory initiatives and process improvements in Deals R&Q.
• Develop and deliver Deals R&Q training and communications for staff and partners.
• Prepare risk and quality communications for leadership.

Skills

Judgment

Analytical thinking

Risk management

Communication

Project leadership

Stakeholder relations

Education

Undergraduate degree

CPA/CFA asset

Job description

A career in Deals Risk & Quality will provide you with the opportunity to help protect PwC’s reputation and enhance the Firm’s profitability by enabling our Deals practice to effectively manage risk and deliver with quality. As part of our One Firm Risk model, members of our team have an extensive track record of managing our overall risk management needs. We focus on supporting the business in delivering quality services to our clients and effective risk management through the engagement life cycle. The Deals practice continues to experience growth, and the Risk and Quality team must respond to those evolving needs. The Deals Risk and Quality (Deals R&Q) group is seeking an experienced Manager to join our team for a 12-month contract or secondment opportunity, depending on whether the successful candidate is external or internal. The successful candidate will support key Deals R&Q activities, partnering with the Deals practice and Risk and Quality stakeholders to help enable effective risk management, quality delivery, and continuous improvement.

The Opportunity

As a Deals Risk & Quality Manager in this 12-month contract opportunity, you will play an important role in supporting the Deals practice to manage risk effectively, deliver with quality, and respond to evolving business needs. Your role will include, but isn’t limited to:

• Support the delivery of Deals R&Q activities within the first line of PwC’s risk and quality model, including engagement contracting, quality initiatives, delivery excellence priorities, and practice-facing risk support
• Provide practical, risk-informed guidance to Deals partners and engagement teams on R&Q processes, compliance requirements, and engagement matters, escalating more complex or higher-risk issues as appropriate
• Work closely with second-line risk teams and Deals leadership to support client and engagement risk management activities, ensuring alignment with firm policies and One Firm Risk requirements
• Support enhancements to tools, processes, and guidance used to identify, assess, monitor, and manage risk across the Deals engagement lifecycle
• Apply strong knowledge of Deals services, engagement letters, contractual terms, and engagement acceptance processes to advise the business and identify practical risk management solutions
• Analyze reporting data and emerging trends to develop insights for Deals leadership, inform risk priorities, and support continuous improvement across the practice
• Track and manage issues arising from engagements and R&Q activities, including developing guidance, documentation, and action plans to support resolution and consistency
• Contribute to Risk and Quality projects, including regulatory initiatives, One Firm Risk priorities, and process improvement projects identified within the Deals R&Q group
• Develop and deliver Deals R&Q training and communications for staff, partners, and other stakeholders, helping build awareness and strengthen quality behaviors across the practice
• Prepare and review risk- and quality-related communications, including risk alerts, highlights, guidance materials, and leadership updates
• Support junior team members where needed, helping build capability within the Deals R&Q team and supporting effective delivery of team priorities

What You’ll Bring

Your skills, knowledge, and experiences are what set you apart. Here’s what we look for:

• Strong judgment, investigative, analytical, and problem-solving skills, with the ability to assess complex issues, manage ambiguity, and provide balanced, practical recommendations
• Relevant business experience in risk management, quality, advisory, professional services, or a related commercial environment, ideally with exposure to transactional or client-facing work
• Demonstrated ability to build trusted relationships with stakeholders, influence outcomes, and communicate risk considerations clearly and confidently
• Excellent communication, presentation, facilitation, and business writing skills, including the ability to prepare clear guidance and leadership-ready materials
• Strong organizational, project management, and prioritization skills, with the ability to lead initiatives, manage multiple priorities, and work independently in a fast-paced environment
• Keen interest in the PwC Deals practice and its services, with strong interpersonal skills and the ability to work effectively with client-facing teams, partners, and risk management professionals in a collaborative environment
• Experience coaching, supervising, or supporting the development of others would be considered an asset, along with a collaborative style and commitment to team effectiveness
• Undergraduate degree (business, commerce, law, or a related field); professional designations such as CPA, CFA, or risk management certifications would be considered an asset
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

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