DDA 1 - School of Business

Capilano University

North Vancouver

On-site

CAD 39,000 - 43,000

Full time

3 days ago

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Job summary

Capilano University is seeking a Regular Full-time Administrative Support person in North Vancouver to assist a Program Coordinator and staff supervisor with daily operations. You will provide customer service to students and the public, process applications and registrations, and help with promotional activities.

Reporting to a Dean or Manager, you will maintain records, organize meetings, manage calendars, and support the program team in delivering services.

Qualifications

One year of post-secondary education in applied business technology or business administration.
Two years of directly related administrative support experience, preferably in an educational setting.
Proficient with word processing, spreadsheets and database applications.

Responsibilities

Facilitates communication between the university and potential students, current students, and faculty.
Assists with admission and registration by creating and tracking student files and processing forms.
Prepares course outlines under instructor direction and supports meeting logistics.
Maintains computerized departmental records and coordinates mailings.

Skills

Customer service

Office software

Data entry

Education

One year post-secondary in business tech or administration

Tools

Word processing

Spreadsheets

Database systems

Job description

Capilano University respectfully acknowledges that our campuses are located on the unceded territories of thesəlilwətaɬ (Tsleil-Waututh),Sḵwxwú7mesh (Squamish) and xʷməθkʷəỷəm (Musqueam) Nations.

At CapU we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community we serve. We actively seek applications from Indigenous peoples, the 2SLGBTQ+ community, persons with disabilities as well as members of groups that experience discrimination based on race, ethnicity, gender identity, sexual orientation, place of origin, ancestry, and religion as we acknowledge the value each individual brings to the CapU community through their lived experiences.

To help us focus our efforts, we ask all applicants, should they wish, to complete a short anonymous questionnaire. The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better understand our organizational reach, while continuously aiming to improve the diversity of our applicant pool.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to hr@capilanou.ca

Competition Number

JR100198

Position Title

DDA 1 - School of Business

Employment Group

Support Staff

Position Status

Regular Full time

Position Start Date

October 19, 2026

Position End Date

October 20, 2026N/A

Department

School of Business - Support

Location

North Vancouver

Salary Range

28.08 CAD hourly based on 35 hours per week (with increments up to 31.55 CAD)

Job Description Summary

This is administrative, clerical and reception work in support of an instructional unit or functional area. An incumbent in this job is primarily responsible for assisting a Program Coordinator and/or staff supervisor in the day-to-day operations and for performing support tasks for the program or area. Duties include providing customer service to students, faculty and the general public; processing student applications and registrations; and assisting with promotional and informational activities. An incumbent typically receives direction from a Program Coordinator or staff supervisor, and reports to a Dean or Manager

Job Description

Facilitates communication and arrangements between the university and potential students, current students, and faculty. Assists in the recruitment of students and the promotion of programs. This includes answering enquiries on courses, programs, registration, and admissions requirements; referring people to other campus services; preparing basic brochure or flyer information; uploading information to a web page; and coordinating mailings.
Assists with admission and registration by creating, maintaining and tracking student files in both paper and electronic database forms; arranging for student testing, assessments, interviews, and auditions; providing students with procedural information and assisting them with completing registration forms; creating, maintaining and tracking wait lists for admission and registration; communicating with the Registrar’s office to investigate and resolve problems; and using the student registration system to track admissions and registrations and to run class lists.
Prepares course outlines under the direction of the instructors.
Arranges and attends department and committee meetings, including preparing agendas and taking minutes.
Organizes local special events and information sessions.
Organizes, updates and maintains computerized departmental records including databases and spreadsheets.
Maintains organized filing system for departmental records including e-files; maintains equipment and supplies, contacting service vendors when necessary.
Word processes a variety of material including letters, reports, exams, manuals, policies, outlines, tests, quizzes, timetables, agendas and minutes.
Maintains a schedule and follow up system of matters outstanding, commitments, meetings and appointments, and ensures that deadlines are met.
Collects grade books and enters grades into a database.
Provides guidance and support to faculty, staff and students in the use of computers and software applications, phones and other office equipment.
Performs support duties including ordering supplies, equipment and duplicating; maintaining departmental files, e-files, lists and other records; and opening and distributing mail.
May be required to take training and act in the capacity of a floor warden as part of the University’s Emergency Preparedness Plan (Fire, W.H.M.I.S., Earthquake).
Performs duties related to the qualifications and requirements of the position.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS

Thorough knowledge of the regulations, policies and procedures governing the program(s) or functional area.
Thorough knowledge of word processing applications.
Considerable knowledge of University policy and procedure governing admissions, registration and financial services.
Considerable knowledge of program content and flow.
Considerable knowledge of business English and spelling.
Considerable knowledge of office practices and equipment.
Considerable knowledge of spreadsheet and database applications, and the ability to upgrade and learn new applications.
For specified programs or areas: considerable knowledge of web posting and social media.
Ability to prioritize, multitask, apply organization skills to meet deadlines, and work with minimal supervision.
Ability to understand and follow oral and written instructions, and communicate information effectively, both orally and in writing.
Ability to adapt to changing situations.
Ability to maintain attention to detail with constant interruption.
Ability to establish and maintain effective working relationships with, and provide customer service to, a diverse group of other employees, students and the general public
Ability to maintain confidentiality.
Ability to establish and maintain administrative procedures.
Skill in keyboarding to 50 wpm.

REQUIRED TRAINING AND EXPERIENCE

Completion of one year (approximately 30 credits) of post-secondary education in applied business technology or business administration.
Two years of directly related administrative support experience, including experience in an educational setting with significant student contact.

Required Certificates, Licences And Registrations