Data Quality Assurance Administrator

Miovision; Ontario; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Data Quality Assurance Administrator to ensure accurate configurations of traffic studies for clients. The role involves quality checks, customer communication, and collaboration with various teams, offering flexibility in work arrangements and a strong benefits package.

Benefits

Comprehensive health benefits starting on day one

RRSP Matching Plan

Variable Incentive Plan

Mio-Days

Virtual Healthcare Service

Internet subsidy and remote work allowance

Enhanced paternity and maternity leaves

Unlimited vacation policy

Wellness offerings (Fitness, Mindfulness)

Qualifications

• Prior experience in a process-driven role focusing on quality standards.
• Familiarity with the traffic industry is a plus.
• Experience collaborating within a team environment.

Responsibilities

• Ensure traffic study configurations meet customer specifications.
• Conduct quality checks and communicate issues to customers.
• Participate in team discussions for process improvement.

Skills

Attention to Detail

Problem Solving

Process-oriented

Customer Communication

Team Collaboration

Education

High school diploma or equivalent

Some post-secondary education

Job description

Join to apply for the Data Quality Assurance Administrator role at Miovision

Join to apply for the Data Quality Assurance Administrator role at Miovision

Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted or assisted more than thirty billion vehicles around the world. With global headquarters in Kitchener, Canada, as well as operations in Germany, Serbia and the United States. For more information, visit miovision.com. Position Summary:

Miovision’s traffic studies are used by engineers and transportation professionals globally to make important decisions about their transportation system. The Data Quality Assurance Administrator (DQAA) plays a critical role in ensuring that traffic studies are configured accurately to meet customer specifications before being processed. This role will primarily focus on performing thorough visual inspections, interpreting customer requirements, and understanding system limitations to identify any issues in the study setup. The Administrator will also communicate directly with customers regarding configuration issues and may publish completed studies.

Key Accountabilities:

Study Processing and Quality Assurance

• Follow established procedures to configure studies and define tasks clearly for accurate processing.
• Assign re-configuration tasks and escalate cases when necessary.
• Conduct quality checks, ensuring data meets accuracy standards and customer requirements.
• Communicate study hold notes to customers when adjustments or clarifications are needed.

Configuration and Customer Communication

• Review and validate study configurations to ensure alignment with customer expectations.
• Proactively identify and address potential issues, collaborating with production leads and support specialists.
• Provide clear customer updates, setting realistic expectations and proposing solutions as needed.

Process Improvement and Team Collaboration

• Participate in team discussions and projects, offering insights and suggestions for improving efficiency and quality.
• Collaborate with other teams to resolve discrepancies and share knowledge.

Skills/Qualifications:

• Strong attention to detail and problem-solving abilities.
• Familiarity with the traffic industry and traffic patterns is a plus.
• Proficient in following instructions and process-oriented with an efficiency focus.
• Ability to clearly articulate issues, raise concerns, and communicate with team members and customers.
• Experience collaborating within a team environment and working effectively with diverse personalities.
• High school diploma or equivalent; some post-secondary education is preferred.
• Prior experience working in a process-driven role with a focus on achieving quality standards.

Perks and Benefits:

Note: We do offer flexible onsite and remote work options. Our Benefits are designed to reflect this and include:

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Variable Incentive Plan
• Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Wellness offerings (Fitness, Mindfulness)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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