Data Intelligence Lead, Senior Strategy Manager

Jobtailor; Toronto; On-site; CAD 86,000 - 136,000; Full time

Benefits offered by this job

Flexible work options

Pension & share purchase programs

3 weeks vacation

Career development

Job summary

TELUS Health is seeking a Data Intelligence Lead, Senior Strategy Manager to drive data-enabled enablement across Canada. You will partner with sales leaders to implement CRM best practices, automate reporting, and champion AI adoption, delivering accurate dashboards and self-serve insights.

You will lead cross-functional efforts to optimize data infrastructure, reporting accuracy, and strategic analytics, supporting growth and performance metrics with real-time visibility.

Qualifications

• 5+ years of experience in data analytics, BI, CRM administration, or similar roles.
• Proficiency with Salesforce, including configuration and reporting capabilities.
• Strong data analysis and visualization skills that translate data into insights.
• Familiar with AI tools and continuous learning in AI technologies.
• Solid understanding of sales operations and CRM workflows.
• Excellent communication and collaboration skills with cross-functional teams.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Establish CRM best practices across the Employer Canada team with Salesforce training and documentation.
• Design dashboards and real-time reports for attainment, pipeline health, and activity to enable quick decisions.
• Automate reporting and data tasks using process automation and AI tools to reduce manual work.
• Perform ad-hoc data analyses to support regional strategies and leadership decisions.
• Champion AI adoption to enhance forecasting and operations across the org.
• Collaborate with sales leaders to identify data gaps and improve self-serve capabilities.

Skills

Data analytics

Salesforce SFDC

Data visualization

AI tools

Sales operations

Communication

Project management

Job description

Data Intelligence Lead, Senior Strategy Manager

Location: Toronto, ON, CA; Winnipeg, MB, CA; Regina, SK, CA; Calgary, AB, CA; Vancouver, BC, CA; Halifax, NS, CA.

Description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.

Join TELUS Health Employer Canada's enablement team and lead the transformation of how we use data and intelligence to drive business performance. As a Data Intelligence Lead, you will partner with sales leaders and the broader enablement team to establish CRM best practices, automate reporting processes, and champion artificial intelligence adoption across our organization. Your work will simplify how our team accesses critical business insights—delivering accurate, real‑time dashboards and self‑serve capabilities that keep everyone aligned and informed.

Responsibilities

• Establish and champion CRM best practices across the Employer Canada team, developing frameworks, documentation, and training that enable sales leaders and team members to leverage Salesforce effectively and consistently
• Design and build intuitive dashboards and self‑serve reporting capabilities that provide real‑time visibility into key business metrics—including attainment, pipeline health, activity, and performance—enabling quick and accurate decision‑making
• Automate manual reporting processes and routine data tasks using process automation and AI tools, reducing administrative burden and freeing up time for strategic analysis and business enablement
• Conduct ad‑hoc data analysis specific to regional needs, translating complex data into actionable insights that support channel leadership strategy and drive informed business decisions
• Champion artificial intelligence adoption and innovation, identifying opportunities to apply AI tools and techniques to enhance reporting, forecasting, and business operations while fostering a culture of continuous learning
• Collaborate with sales leaders and the enablement team to identify data and reporting gaps, prioritize initiatives, and continuously improve our data infrastructure and self‑serve capabilities.

Qualifications

• 5+ years of experience in data analytics, business intelligence, CRM administration, or similar roles, with demonstrated expertise in building dashboards, automating processes, and driving data‑driven insights
• Proficiency with Salesforce (SFDC), including configuration, customization, and optimization to support sales operations and reporting requirements
• Strong data analysis and visualization skills with the ability to translate complex data into clear, actionable insights and compelling dashboards that drive business decisions
• Demonstrated comfort with artificial intelligence tools and a genuine interest in continuous learning—staying current with emerging AI technologies and identifying opportunities to apply them to business challenges
• Strong understanding of sales operations, CRM workflows, and how data flows through systems to support sales enablement and performance management
• Excellent communication and collaboration skills—able to work effectively with sales leaders, enablement teams, and technical stakeholders to understand requirements and deliver solutions
• Proven ability to manage multiple projects simultaneously, prioritize effectively, and deliver results in a fast‑paced, dynamic environment.

Great‑to‑haves

• Experience working in the healthcare, with familiarity with employer health and wellness solutions
• Knowledge of process automation tools and their application to business workflows

Salary Range: $86,000–$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements.
• Generous company matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.

NOTE FOR QUEBEC CANDIDATES

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.