Data Entry Operator

The North West Company; Winnipeg; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Growth opportunities

Job summary

The North West Company in Winnipeg is seeking a Data Entry Operator to support our Crescent Multi Foods warehouse operations. You will input customer orders, answer inquiries, and coordinate with the Sales department to ensure accurate order processing.

Join a company committed to growth, inclusion, and a dynamic, diverse culture. Regular full-time role with daytime hours and opportunity to develop within a leading rural and urban retailer.

Qualifications

• Previous general office experience required.
• Strong alphanumeric and numeric keyboarding skills required.
• MS Office applications including Word, Excel, and Outlook required.
• Detail-oriented with high accuracy.
• Excellent organizational skills and ability to prioritize workload.
• Ability to interact with internal and external customers, in person and over the phone.
• Maintain confidential information.
• Able to work independently and in a team.
• Adapt to a fast-paced warehouse environment.
• Flexibility to work additional hours during peak times.

Responsibilities

• Takes customer produce/meat orders via phone or e-mail and inputs orders onto pick slips.
• Answers customer inquiries as needed.
• Distributes pick slips to appropriate department for order picking.
• Performs clerical tasks such as answering phones, copying, filing, and faxing.
• Assists Sales with entering orders, faxing invoices and processing credits/claims.

Skills

Office experience

Keyboarding skills

MS Word/Excel/Outlook

Attention to detail

Organizational skills

Customer interaction

Confidentiality

Team player

Warehouse environment adaptation

Overtime flexibility

Tools

Microsoft Office

Job description

Shift: Monday - Friday (8:00 AM-4:30 PM)
Status: Regular Full-Time

In your role as Data Entry Operator, at The North West Company (NWC), you’re an integral part of our warehouse operations and activities. Your primary responsibilities will be handling customer queries, taking orders and coordinating with the Sales department.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

The North West Company is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role

• Takes customer produce/meat orders via phone or e-mail and inputs produce/meat orders onto pick slips.
• Answers customer inquiries as needed.
• Distributes pick slips in a timely manner to appropriate department for order picking .
• Performs a variety of clerical functions such as answering phones and directing telephone calls, photocopying, filing, and faxing .
• Assists Sales department as required with entering orders, faxing invoices and processing credits/claims.

Desired Skills & Experience

• Previous general office experience required.
• Strong alphanumeric and numeric keyboarding skills required.
• Strong working knowledge of Microsoft Office applications including Word, Excel, and Outlook required.
• Must be detail conscious while maintaining a high degree of accuracy.
• Must have excellent organizational skills and the ability to prioritize workload to meet all deadlines.
• Demonstrated ability to interact effectively with all levels of internal and external customers, in person and over the phone.
• Ability to maintain confidential information.
• Able to work independently and in a team environment.
• Must have the ability to adapt easily to a fast paced warehouse environment.
• Flexibility to work additional hours during business peak times required.
• Work inside warehouse environment as needed.

Location: Crescent Multi Foods (CMF), 2049 Dugald Road, Winnipeg.

Reports To: Wholesale Business Manager

Our Culture

• Being Enterprising
• Committing to our Customer
• Working with Passion
• Leading and Developing Others
• Demonstrating Respect and Inclusivity
• Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This is an active job opening for a position that is currently available and we are actively seeking to fill.

For Internal Employees Only:

Internal employees are required to apply within 5 working days of the position being posted. Applications received after this period may still be considered. This opportunity adheres to the corporate job posting guidelines.