Data Entry Operator

The North West Company; Montreal; On-site; CAD 35,000 - 48,000; Full time

Job summary

The North West Company (NWC) is seeking a Data Entry Operator in Winnipeg to support warehouse operations. You will take customer orders by phone or email, input orders to pick slips, and respond to inquiries while handling clerical tasks and supporting the Sales team.

Join a dynamic organization with growth opportunities, competitive salary and benefits, and a culture focused on service and teamwork. This role is on site at Crescent Multi Foods, Winnipeg.

Qualifications

• General office experience is required.
• Strong keyboarding and data-entry ability is essential.
• Proficiency in Word, Excel and Outlook is required.
• Detail-oriented with high accuracy and speed.
• Excellent organization and ability to meet deadlines.
• Able to communicate well with customers and internal teams.
• Discretion with confidential information is necessary.

Responsibilities

• Takes customer produce/meat orders by phone or email and inputs onto pick slips.
• Responds to customer inquiries and forwards information to Sales as needed.
• Distributes pick slips to appropriate departments for order picking.
• Performs general clerical tasks: phones, photocopying, filing, faxing.
• Assists Sales with entering orders, faxing invoices and processing credits/claims.

Skills

General office experience

Keyboarding skills

MS Word

MS Excel

MS Outlook

Attention to detail

Organizational skills

Communication skills

Confidentiality

Teamwork

Adaptability

Fast-paced environment

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

Shift: Monday - Friday (8:00 AM-4:30 PM)
Status: Regular Full-Time

In your role as Data Entry Operator, at The North West Company (NWC), you’re an integral part of our warehouse operations and activities. Your primary responsibilities will be handling customer queries, taking orders and coordinating with the Sales department.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

The North West Company is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role

• Takes customer produce/meat orders via phone or e-mail and inputs produce/meat orders onto pick slips.
• Answers customer inquiries as needed.
• Distributes pick slips in a timely manner to appropriate department for order picking .
• Performs a variety of clerical functions such as answering phones and directing telephone calls, photocopying, filing, and faxing .
• Assists Sales department as required with entering orders, faxing invoices and processing credits/claims.

Desired Skills & Experience

• Previous general office experience required.
• Strong alphanumeric and numeric keyboarding skills required.
• Strong working knowledge of Microsoft Office applications including Word, Excel, and Outlook required.
• Must be detail conscious while maintaining a high degree of accuracy.
• Must have excellent organizational skills and the ability to prioritize workload to meet all deadlines.
• Demonstrated ability to interact effectively with all levels of internal and external customers, in person and over the phone.
• Ability to maintain confidential information.
• Able to work independently and in a team environment.
• Must have the ability to adapt easily to a fast paced warehouse environment.
• Flexibility to work additional hours during business peak times required.
• Work inside warehouse environment as needed.

Location: Crescent Multi Foods (CMF), 2049 Dugald Road, Winnipeg.

Reports To: Wholesale Business Manager

Our Culture

• Being Enterprising
• Committing to our Customer
• Working with Passion
• Leading and Developing Others
• Demonstrating Respect and Inclusivity
• Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This is an active job opening for a position that is currently available and we are actively seeking to fill.

For Internal Employees Only:

Internal employees are required to apply within 5 working days of the position being posted. Applications received after this period may still be considered. This opportunity adheres to the corporate job posting guidelines.