Data Entry Associate

Ups; Brossard; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading logistics company is seeking a part-time customer support representative in Brossard, Quebec. The role involves providing inbound support, data entry, and managing shipments in compliance with regulations. Ideal candidates will have at least 6 months of experience in data entry, proficiency in French, and flexible availability. Compensation starts at $17.75 per hour, with benefits including paid vacation and health coverage after 60 days. Opportunities for advancement in a dynamic work environment are available.

Benefits

Paid vacation

Health and dental benefits

Employee discounts

Pension plan

Free onsite parking

Paid training

Qualifications

• Must have at least 6 months of data entry experience.
• Proficient in French; able to communicate in English.
• Strong ability to work with minimal supervision.

Responsibilities

• Provide inbound telephone customer support.
• Input and process domestic and international shipments.
• Screen incoming calls and manage legal documentation.

Skills

Data entry and analysis

Computer skills: Word, Excel, Outlook

Communication skills: French proficiency

Typing speed of 40+ words per minute

Multitasking skills

Ability to work in fast-paced environment

Job description

Primary Job Posting Location

Brossard, Quebec, Canada

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Job Description

This position entails providing inbound telephone customer support, determining the nature of each call or inquiry. It involves daily communication with internal and external customers through phone, fax, and email. Additionally, this role includes inputting and processing both domestic and international shipments in compliance with UPS and local government regulations.

Job Type: Part‑Time / Permanent

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: 5:30 PM to 10:00 PM (must be able to work a minimum of 25 hrs. per week)

Shift Duration: 5 hours a day (requires flexibility with Start and Finish time)

Work Location: 3850 MATTE ST, BROSSARD, QC J4Y 2Z2

Wage/Salary: $17.75 per hour

Key Responsibilities and Duties

• Screen incoming calls.
• Enter data into UPS systems within specified deadlines.
• Review and forward legal documentation.
• Provide administrative support to management team.
• Provide customer service support.

Requirements

• Plus 6 months of previous data entry and analysis experience – Required.
• Intermediate‑advanced computer skills: Word, Excel, and Outlook (Microsoft Office).
• Excellent verbal and written communication skills: French 90% / English 10%.
• Level of French needed: proficiency.
• Typing speed of 40+ words per minute with 90% accuracy.
• Excellent verbal and written communication skills.
• Ability to work with minimal supervision.
• Strong multitasking skills.
• Ability to work in a fast‑paced environment.

Compensation and Benefits

• 2 weeks of paid vacation after one year of service.
• Vision, health, and dental benefits after 60 days of service.
• Overtime.
• Weekly pay / Direct deposit – every Friday.
• Immediate access to UPS ‘Employee Discounts’ upon hiring.
• Paid training.
• Pension Plan.
• Free onsite parking.
• Opportunity for advancement within a Fortune 50 Company.

Expenses / Working Conditions

• Adhere to the company’s Appearance Guidelines.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.