Data Center Network Cabling Technician I

Switch; Grand Rapids; On-site; CAD 58,000 - 89,000; Full time

Benefits offered by this job

Generous benefits package

Remote options

Career growth

Job summary

Switch in Grand Rapids, MI is seeking a Network Infrastructure Technician I to install and maintain cabling, hardware, and system components in a mission-critical data center environment.

You’ll work on-site, handle patch panels, ladder racks, and field-replaceable units, and document results in ticketing systems while joining a team that values reliability, safety, and continuous improvement.

Qualifications

• 1–2 years of experience in telecom, data center operations, or IT support.
• Working knowledge of CAT 3, CAT 5, and CAT 6 cabling, plus single-mode and multi-mode fiber.
• Basic understanding of ANSI and TIA/EIA cabling standards.
• Ability to troubleshoot layer 1 connectivity and basic hardware issues.
• Experience using ticketing systems to track and document work.
• Comfort working scheduled shifts in a 24/7 operating environment.

Responsibilities

• Install, terminate, label, and maintain copper, fiber, and coax cabling, including patch panels and cable management.
• Build and modify cable support systems such as ladder rack, tray, J-hooks, and related hardware.
• Install and replace field-replaceable units such as drives, memory, optics, and power components.
• Perform basic hardware setup and access using terminal tools.
• Test cabling using standard tools and document results.
• Create and maintain design layout records for completed work.
• Respond to routine alerts and issues, follow escalation procedures when needed, and document all actions in ticketing systems.
• Escort vendors and support on‑site customer activities as required.

Skills

Troubleshooting

Documentation

Communication

Tools

PuTTY

SSH

Ticketing systems

Job description

Switch in Grand Rapids, MI is seeking a Network Infrastructure Technician I to install and maintain cabling, hardware, and system components in a mission-critical data center environment.

You’ll work on-site, handle patch panels, ladder racks, and field-replaceable units, and document results in ticketing systems while joining a team that values reliability, safety, and continuous improvement.