Data and Artificial Intelligence Product Owner

AIR CANADA; Dorval; On-site; CAD 90,000 - 120,000; Full time

Job summary

Air Canada is seeking a Data Product Owner to bridge stakeholders and data delivery teams, focusing on Loyalty, Marketing, and eCommerce data domains. You will ensure data products meet end-user needs and align with company strategy in an Agile setting.

You will manage requirements, write user stories, and guide the team through SCRUM ceremonies, acceptance testing, and backlog prioritization to maximize business value.

Qualifications

• Bachelor's degree; 3–5 years in business analysis or Product Owner roles.
• Knowledge of BI/analytics concepts and data warehouse platforms.
• Strong problem solving, strategic mindset, and attention to detail.
• High adaptability and critical thinking.
• Familiarity with data analysis tools and delivery technologies: SQL required; Jira/Confluence an asset; Snowflake/Databricks optional.
• Experience with UAT and Agile ceremonies (CSM/PSM or CPO/PSPO a plus).
• Excellent communication and listening skills; reliable in a fast-paced environment.

Responsibilities

• Facilitate and participate in Agile sessions to assess stakeholder needs.
• Serve as liaison between users/stakeholders and the data delivery team.
• Maximize value by aligning the backlog with business requirements and vision.
• Write, present, and prepare user stories with the delivery team.
• Coordinate with the development team to ensure stories are developed.
• Provide daily support for clarifying requirements and business rules.
• Facilitate and execute acceptance tests.
• Lead SCRUM ceremonies.

Skills

SQL

Agile methodology

Stakeholder management

Analytical thinking

Communication

Education

Bachelor's degree

Master's degree preferred

Tools

Jira

Confluence

Snowflake

Databricks

Job description

Belonging to Air Canada is belonging to a Canadian symbol, Air Canada recently voted best airline in North America. Take off your career by joining our innovative and diverse team at the forefront of passenger air transport.

Are you passionate about data products that bring value to the business and customers? If so, you could be the Data Product - Data Product Owner we are looking for!

Reporting to the Manager, Data Product Management, the Product Owner plays a key role in managing data assets for all Air Canada Products, specifically within the Loyalty, Marketing, and eCommerce data domains.

As a Data and Artificial Intelligence Product Owner, you will bridge the gap between stakeholders and data delivery teams. You will ensure that data products meet the needs and expectations of end users, as well as the strategic objectives of the company. You will work in an Agile environment, meaning frequent feedback and iterations, and you will use the latest tools and technologies to create scalable, reliable, and user-friendly data products.

Responsibilities

Facilitate and participate in Agile sessions to assess and capture stakeholder needs

• Perform requirements elicitation.
• Play an active role in requirements definition workshops.
• Guide the creation of mapping documents that cover business rules and ensure data quality and accuracy.

Serve as a liaison between users/stakeholders and the data delivery team

• Maximize the value delivered by the team by ensuring the product backlog is aligned with business requirements and the product manager's vision.
• Write, present, and prepare user stories with the delivery team.
• Coordinate with the development team to ensure stories are developed.
• Provide daily support for clarifying requirements and business rules (primary contact point for the delivery team regarding requirements and prioritization).
• Facilitate, coordinate, and execute acceptance tests.
• Play a leading role in various SCRUM ceremonies.

Qualifications

• Bachelor's degree and three to five years of experience as a business analyst or Product Owner, including practical experience managing all stages of a product life cycle (master's preferred).
• Knowledge of business intelligence and analytics concepts and data warehouse platforms.
• Problem solving, strategic mindset, results orientation, and attention to detail.
• High adaptability and strong critical thinking.
• Knowledge of data analysis and analytics tools and delivery technologies:
  • SQL (mandatory)
  • Jira or Confluence (an asset);
  • Snowflake (optional);
  • Databricks (optional).
• Best practices in user acceptance testing (UAT).
• Agile methodology experience (CSM/PSM certification or CPO/PSPO certification, an asset).
• Strong talent for communication and listening.
• Demonstrate punctuality and reliability to support the overall success of the team in a fast-paced environment.

Employment conditions:

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and inclusion

Air Canada is resolutely committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights the unique contribution of our employees to the success of our business.

As an employer that guarantees equal access to employment, we encourage the most diverse applications in order to equip ourselves with a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.