Dairy Queen Assistant Manager

Autism Services; Canada; On-site; CAD 42,000 - 62,000; Full time

Job summary

Borderland Co-operative Limited at Whitewood Dairy Queen is seeking an Assistant Manager to lead daily operations and provide excellent customer service. You will be involved in recruitment, training, and performance management to support a high-performing team.

We value safety, teamwork, and a positive guest experience. The role requires flexibility to work evenings, weekends, and holidays, with the ability to perform physical tasks and supervise staff in a fast-paced setting.

Qualifications

• 1–3 years of experience in a restaurant environment, including supervisory or management experience.
• Strong leadership and accountability behaviours.
• Flexible to work evenings, weekends and holidays as required.
• Ability to perform physical tasks including manual labour.

Responsibilities

• Plan, organize, direct, support and evaluate daily operations.
• Balance cash and complete balance sheets, cash reports and related forms.
• Assist with performance reviews.
• Assist with organizing and maintaining inventory.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Assist with recruitment, training and supervision of staff.
• Demonstrate day to day behaviours aligning with our values and safety.

Skills

Staff leadership

Customer service

Recruitment

Training & development

Job description

Employer Name: Borderland Co-operative Limited

Borderland Co-op is looking for an Assistant Manager to join our team at our Whitewood Dairy Queen. We are seeking a self-motivated, ambitious, and energetic individual who will be involved in recruitment, training and development and performance management.

What you’ll do:

• Plan, organize, direct, support and evaluate daily operations.
• Balance cash and complete balance sheets, cash reports and related forms.
• Assist with performance reviews.
• Assist with organizing and maintaining inventory.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Assist with recruitment, training and supervision of staff.
• Demonstrate day to day behaviors and actions that align with and strengthen our Co-ops vision, mission, values, brand and focus on safety.
• Lead a culture of safety through the adherence to company standards for health & safety, loss prevention and environmental due diligence.

Why it Matters:

For more than 70 years Dairy Queen has been creating positive, loving memories for customers and staff that last a lifetime.

Who you are:

• You are looking for a career in Customer Service and:
• Possess 1-3 years of experience in a restaurant environment, including supervisory or management experience.
• High level of integrity and accountability.
• Flexible to work evenings, weekends, and holidays where necessary.
• Ability to fulfil physical job requirements including manual labour.
• Strong leadership skills that align with DQs values.
• Ability to foster a culture focused on safety, innovation, and teamwork.

If you feel this role would be a great fit with your skills and experience and embrace the possibilities and evolution of this challenging and rewarding career opportunity, we look forward to having you join our team!